Knowledge Management, Operations, Records Management
Essential Job Functions
The Chicago office is seeking an Information Governance Specialist who will support programs of the Information Governance (IG) and Risk Systems team at Kirkland. The IG team at Kirkland is responsible for managing and executing services and projects governing the Firm’s client and administrative data / information in accordance with ethical, legal and contractual requirements. The Risk Systems team is responsible for supporting and managing Risk Management systems and reporting needs for the department.
Information Governance Specialist work in one or more of the following areas, under the direction of Associate Director of Risk Management / Director of Risk Management / Senior Director of Risk Management.
Risk Systems Management
Ensure that business needs are being met and enhanced using technology using best practices. Duties include:
Assists in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for project timeliness, and customer satisfaction.
Engage business owners and other IT teams to respond problems and requests for new applications and/or enhancements.
Define and document requirements for assigned projects working closely with business users / clients. Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, and wireframes.
Conduct "design thinking sessions" to gain insights into end user and customer needs, work with Product Managers to prioritize requirements, define and manage scope and sprints for a project.
Lead User Acceptance Testing.
Ensure that the following activities occur in accordance with Firm approved information governance policies. Duties include:
Administer document classification audits and coordinate remediation activities
Develop guidance, processes, and tools / controls to ensure Firm data is structured and secured appropriately
Ensure data integrity of core Client data across Firm systems
Ensure that client or Firm information is preserved or destroyed in accordance with legal requirements. Duties include:
Meet and confer with legal teams to define the scope and reason for legal holds / preservation order
Draft and send compliance related notices for legal holds/preservation orders, protective orders/destruction orders to relevant billers
Administer legal hold/preservation order system, and procedures
Administer protective orders / destruction orders procedures
Electronic Data Discovery
Assist with the collection of information related to subpoenas directed to the Firm, as well as information requests from internal teams. Duties include:
Coordinate with in-house counsel to collect electronic data for internal review
Create and refine searches to identify relevant material for attorney review using litigation software
Provide training and user support to lawyers, paralegals and other support staff on litigation technology software and systems
Assist attorneys with document review
Prepare documents for delivery to outside parties as required
Ensure appropriate controls are in place to enforce confidentiality, privacy, and security obligations for protected information. Duties include:
Advise legal teams on how to manage protected information
Work closely with Information Technology and Information Security teams to review and respond to security questionnaires and due diligence requests.
Conduct access entitlement reviews of matters involving sensitive information.
Information Governance Specialist is expected to:
Identify and contain risk relating to information management, and foster a compliance culture
Provide practical recommendations and solutions to complex and/or technical issues that relate to the management of client and Firm administrative information
Lead cross functional teams to ensure appropriate governance of information management practices at the Firm
Coordinate the development and maintenance of supporting procedures and processes
Serve as liaison to, and foster good working relationships with, attorneys and others needing assistance with information governance issues
Assist with responding to information requests from partner and other internal and external parties
Respond proactively to both business and project issues and escalates appropriately
Qualifications & Requirements
This position requires a self-motivated, creative and detail-oriented individual with a strong knowledge of legal information management and/or information governance processes and technologies. Aptitude and interest in information technologies, critical thinking, and interpersonal skills is necessary. Minimum of +5 years of prior experience that demonstrates good business understanding
Must be capable of analyzing data, understanding technology, effectively prioritizing tasks/projects, and communicating complex and/or technical topics relating to IG to those who have no prior knowledge of the Firm’s systems and policies. Must have excellent communication skills, strong management, organization, analytical, planning and leadership skills. Proficiency in MS Office applications is required.
Candidates with an educational background from a wide variety of disciplines including information technology, legal, compliance, information management, and/or records management or equivalent experience will be considered.
Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow em...ployees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.