Mayer Brown LLP is a leading global law firm with offices in 24 key business centers across the Americas, Asia, Europe and the Middle East. If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our Information Technology department, in Chicago, as a Document Management Applications Engineer.
The Document Management Applications Engineer will play a key role in the support, management and enhancement of the Firm’s document management system. This position encompasses a mixture of project responsibility, system administration and senior level support
Provide a forward thinking approach in the interest of improving the systems to assist the lawyers’ high level of client service
Acts as a Subject Matter Expert on projects
Responsible for system build, automation, tuning and maintenance, and documentation of all of the Document Management (DMS) system related components in accordance with vendor best practices and Firm policies
Expert administration and project activities as directed including planning, oversight, and execution of off-hour maintenance and upgrades/system patching
Develops, documents, and maintains compliance with business preparedness/disaster recovery plans to support the Document Management environment
Performs evaluations of new products/applications deemed to be appropriate to the Firm’s business
Makes recommendations to improve the use of all Firm Document Management applications
Provides third level expert support
Liaise with focus groups of end users of all levels to ensure a positive user experience
Plays a continuing role in mentoring other staff
Some international travel may be required
5+ years experience with iManage WorkSite Document Management System administration required
Demonstrated experience and understanding of systems support and administration, including patching, maintenance, and log monitoring
Expert level system troubleshooting experience
Solid knowledge/experience troubleshooting MS Office, Acrobat, and Desktop OS and integration issues
Experience managing Intapp Wall Builder Ethical Walls System preferred
Experience planning, scaling, installing, and configuring HP/Autonomy product suite including WorkSite server (required), Communications server (required), IDOL server (preferred)and mobility servers
Experience configuring, packaging and deploying the WorkSite client suite including FileSite (required), Email Management (required) and Offsite (preferred)
Demonstrated SQL expertise required
Demonstrated project experience participating as a technical resource
Experience with support and administration of Prosperoware Milan Matter Hub preferred
Experience with legal industry and matter centric environments
We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), a work from home policy, as well as opportunities for professional development and growth.
If Mayer Brown sounds like the right place for you, and if you have the qualifications we are seeking, please apply through the career section (no e-mailed resumes, please) on www.mayerbrown.com. EOE m/f/d/v
Mayer Brown LLP is a leading global law firm with offices in key business centers across the Americas, Asia, Europe and the Middle East. The firm takes a cross-practice, cross-border approach to solving the needs of its clients through the seamless integration of its lawyers across the globe.
Mayer Brown is noted for its commitment to client service and its ability to solve the most complex and demanding legal and business challenges worldwide.