Morrison & Foerster LLP, an Am Law 50 law firm with 16 offices worldwide, has an opening for aa Senior Desktop Systems Engineer within our Information Technology Department)in ourSan Francisco office.
Guided by department objectives and priorities, the position is responsible for the analysis, architecture, design, implementation, and maintenance of production operating system deployment, updates, security, and group policy enforcement. Manages Active Directory and operating system security structure and policy design and implementation. Creates and implements operating system support methods and tools and automation including server and workstation tasks through scripting and programming languages. Ensures client services and satisfaction are attained in all areas of position.
The ideal candidate will have the following:
Education and Experience
Bachelor's Degree in related field or educational and work equivalent.
A minimum of 5 years of experience in creating and supporting Operating System images for all workstation and server hardware and virtual machines in an enterprise environment.
Experience in a law firm environment a plus, experience maintaining the core infrastructure of the workstation and server imaging, software and patch distribution management such as RIS/WDS, WPE, GHOST, SMS/SCCM/OSD, WSUS.
Strong knowledge of scripting language and automation of repetitive tasks through scripting language such as Powershell, Windows Host Script, c++, and Visual Basic scripting and programming.
Strong knowledge of application installation package creation through the use of Wise and/or Windows MSI.
Ability to perform quality assurance and testing for both client/server and web applications.
Ability to partner with both software development and software integration specialists and Firm business process owners.
Solid understanding of the application lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment.
Teamwork and Applied Skills
Talent for delivering client service through teamwork.
High client service ethic and a proven record in delivering exemplary client satisfaction to external and internal client constituencies.
Excellent writing skills; ability to present complex ideas succinctly and clearly.
Strong proficiency with Microsoft Office programs, including Word, Outlook, Excel, and PowerPoint.
Strong technical aptitude and understanding, including ability to quickly learn new applications.
Strong initiative to proactively increase value to the position.
Ability to manage multiple requests, assess priorities, and achieve solutions under deadlines.
Flexibility regarding work schedule to meet position needs outside of regular business hours.
Ability to work effectively under pressure and to meet deadlines under sometimes stressful conditions.
Reliability, dependability, and strong motivation to respond to requests quickly.
Excellent teamwork skills and a strong client service orientation.