Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. The firm has 850 lawyers located in 52 offices across the United States, Canada, Europe and Mexico. Ogletree Deakins has been named a Law Firm of the Year six consecutive years by U.S. News – Best Lawyers® “Best Law Firms.” In 2017, the publication named Ogletree Deakins its “Law Firm of the Year” in the Labor Law - Management category. In addition to handling labor and employment law matters, the firm has thriving practices focused on business immigration, employee benefits, and workplace safety and health law. Ogletree Deakins represents a diverse range of clients, from small businesses to Fortune 50 companies.
Our Greenville, SC administrative office has an opportunity for an experienced Messaging Engineer to join the firm’s expanding Technology department.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.
Equal Opportunity Employer.
Summary of Position:
The Messaging Engineer will provide day-to-day support of the Firm’s global messaging systems. Reporting directly to the Manager of Systems and Operations, this individual will be a technical hands-on administrator/engineer responsible for 24/7 support of the enterprise Exchange e-mail services platform and all related sub-systems. This is a “hands-on” role with an expectation to be physically in the office from 8:30 AM until 5:30 PM. After-hours, weekends, and holidays working will be necessary on an irregular basis, depending on projects and issues. Some travel is required to perform or supervise installations or repairs.
The following are the most common duties/responsibilities of the position, but are not limited to and may be modified at any time:
Maintain, support, and optimize Microsoft Exchange based messaging systems to ensure uninterrupted electronic communications with applications, users, and clients.
Support and maintain systems and technologies (Message hygiene and data encryption) to protect data availability, message confidentiality and integrity.
Develop and maintain technical documentation for the entire environment.
Maintain strict change control on the infrastructure.
Provide 24/7/365 support for production E-mail systems in an on-call support rotation.
Monitor and complete requests and incident resolution.
Quickly troubleshoot incidents, determine the root cause, find and implement solutions.
Measure capacity and performance trends to determine long-term needs.
Provide systems metrics, root cause analysis and proactive monitoring and communicate any performance degradation to management.
Apply software upgrades, security patches and planned maintenance of the corporate E-mail environment.
Maintain best practices advice and technical knowledge of the Microsoft Outlook client.
Work closely with Server Administration, Storage, Network, and Security Teams.
Provide other consulting and technical services as necessary for the successful completion of projects.
Strong knowledge of Windows Enterprise servers and Active Directory to assist in the installation, configuration and maintenance of servers and maintain user access and system security.
5+ years’ experience as an Exchange Administrator and/or Engineer in a large, global enterprise environment, including actual hands-on Exchange server installation and upgrades.
5+ years of global enterprise systems administration experience with Windows Server environment.
Microsoft MTA, MCSA, MCSE certifications strongly preferred.
Bachelor’s degree or commensurate experience in Information Technology or a related field.
ITIL v3 Foundation certification desired.
Familiar with Lync/Skype for Business Server and Integration with Microsoft Exchange
Advanced level Active Directory administration.
Experience with malware, anti-spam/anti-virus and archiving solutions for Exchange.
Experience administering Mobile Device Management S/W (Mobile Iron, AirWatch, etc.)
Strong skills within an Exchange Multi-Role environment leveraging high availability designs
Advanced level PowerShell scripting and implementation skills.
Strong understanding of alerting and event management.
Strong expertise and troubleshooting experience with SMTP, TCP/IP, DNS and some level of experience with network troubleshooting.
We are not working with outside recruiters for this position.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, 9 Paid Holidays, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account (HSA)/Flexible Spending Accounts (FSAs) to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an EAP.
If you have any questions about this opportunity or want to follow up on your application, please reach out to Megan Becker at email@example.com with “Messaging Engineer” in the subject line.
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Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. The firm has a reputation for legal excellence and responsive client service. Ogletree Deakins' labor and employment practice is complemented and supported by related practice groups in the areas of business immigration, litigation, employee benefits, occu...pational safety and health, and construction law.
With offices throughout the United States and in Europe, Canada, and Mexico, the firm represents a diverse range of clients. Our depth of experience in labor and employment law has produced a successful track record for our clients - Fortune 50 corporations to start-up companies.
Although the size and scope of our practice has grown over the past quarter century, our core values remain constant. We are committed to personalized attention, innovative solutions and old-fashioned hard work.
Our approach to providing clients with the resources to solve today's business challenges is always forward-thinking and strategic. We remain committed to providing our clients with an insider's view of the workplace issues of the day.