Senior Director of Compliance & Information Governance
Seyfarth Shaw LLP
December 6, 2017
Full Time - Experienced
Knowledge Management, Operations, Records Management
The Senior Director of Compliance & Information Governance is responsible for establishing the strategic direction, management and professional development of the Conflicts & Business Intake, Information Governance, and Docket groups with the ultimate goal of risk identification and management. This position will coordinate with Department Chairs, Office Managing Partners and administrative staff to understand current Firm practices and design appropriate processes and controls to insure compliance with all appropriate regulations and client requirements. This role is suited to an ambitious individual with compliance and risk experience in the legal sector.
Areas of Focus & Responsibilities:
Work closely with the Office of the General Counsel to build a successful compliance driven environment providing a foundation for subsequent assessments and treatment of risks.
Identify changes in applicable rules, regulations and standards relevant to the compliance functions and propose necessary modifications to policies and procedures for consideration by Firm management.
Proactively communicate and become a leading role model for active compliance management including the creation of attorney and staff education programs.
Participate as a member of the Firm’s Risk Management Committee, working with designated attorneys and administrative leads to assess Firm risk and provide recommendations to Firm management.
Continually assess and evaluate all processes to insure compliance, prioritizing based on Firm and client business requirements.
Regularly review and update Firm compliance and information governance related policies. Assist with the creation of new compliance and information governance policies as needed under the direction of the Office of General Counsel.
Information Governance / Records Department
Oversee the planning and implementation of a new records management system which integrates the management of both physical and electronic information.
Coordinate closely with the Technology Service Group in the management of information during the implementation of new technologies and security controls.
Complete the development of systems and controls for managing the inbound & outbound transfer and overall lifecycle of client information.
Oversee the creation of educational programs for attorneys and staff regarding the appropriate handling of information by practice area or department.
Establish appropriate procedures to execute the records retention policy on a firm-wide basis.
Meet regularly with the National Records Manager to provide assistance and support with the management of the Information Governance/Records team.
Business Intake & Conflicts Department
Ensure the department stays on task, focusing on effectiveness and efficiency, identifying and pursuing opportunities to improve internal operations to facilitate the firm-wide business intake and conflicts processes.
Oversee and be involved in managing sensitive information, balancing deliverables that often involve competing priorities, and foster excellent customer service in a fast-paced, high performing environment.
Create statistical reports which effectively evaluate department performance and support process improvement initiatives.
Coordinate with the Office of the General Counsel, Technology Services Group, and Finance to implement new technologies and processes as needed.
Meet regularly with Business Intake & Conflicts management to ensure the coordination among teams, adequate staffing levels, and effective training methods are deployed.
Litigation & IP Docket Department
Provide strategic direction for the development of the Litigation and IP docket teams.
Meet regularly with the National Docket Manager to provide assistance and support with the management of the Litigation Docket and IP Docket teams.
Interact with Department Chairs and Practice Group Leaders to ensure the docket teams are addressing the client team needs.
Create education programs for attorneys and staff regarding the Firm’s centralized litigation calendaring system.
Create statistical reports to measure team and individual performance. Create litigation docket reports which alert Department Chairs to upcoming critical events.
Educational and Experience: - Bachelor’s Degree from an accredited university - Juris Doctorate from an ABA accredited law school is strongly preferred - Minimum 5 years of experience working in a position of managing risk for a national or international law firm. - Strong understanding of the ABA Model Rules of Professional Conduct. - In depth knowledge of information governance principles, with an emphasis on records management and information privacy regulations. - Highly PC literate particularly with good Excel and database management experience. - Knowledge of legal regulatory and legislative requirements for law firms, and an understanding of risk in the legal services environment. - Experience with the financial system Elite is preferred.
Other Qualifications: This position requires strong client service skills; ability to research, analyze, and synthesize information; and ability to work with minimal direction in areas of responsibility. The candidate must possess strong communication skills (oral and written) and listening and interpersonal skills. Must be approachable, collaborative and team oriented. Must demonstrate judgment, tact, candor, and resourcefulness and a strong initiative and attention to detail. Must be able to work effectively with a diverse group of individuals with strong opinions and varying professional development proprieties and goals.
At Seyfarth Shaw LLP, we are leading the way to deliver legal services more effectively, more efficiently, more transparently. With more than 850 attorneys in the U.S., London, Shanghai, Melbourne and Sydney, we offer a national platform and an international gateway to serve your changing business and legal needs in litigation, employment, corporate, real estate and employee benefits.
Recent...ly, BTI Consulting Group recognized Seyfarth as one of the nation’s best law firms for client service in its 2014 BTI Client Service A-Team Report, which ranks firms based only on client feedback that serve the Fortune 1000. Corporate counsel said Seyfarth “excels” in “Unprompted Communication” and “Anticipating the Needs of Clients” - key tenets of our SeyfarthLean client service model - where the firm ranked “Best of the Best.”
Seyfarth also earned a spot on the Financial Times FT US Innovative Lawyers 2013 index. The recognition reflects the ongoing efforts of the firm to lead the way in integrating legal excellence with innovative client solutions that drive value.
*Our London office operates as Seyfarth Shaw (UK) LLP, an affiliate of Seyfarth Shaw LLP. Our Australian practice operates as Seyfarth Shaw Australia, an Australian multidisciplinary partnership affiliated with Seyfarth Shaw LLP. For more information please visit www.seyfarth.com.
In Seyfarth Shaw’s effort to ensure we continue to attract the best talent, we offer competitive salaries along with a comprehensive benefits package. Our benefits include performance based salary increases and bonuses, medical and dental plans, 401(k) and retirement plans, and a public transportation benefit. We offer the opportunity to work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional growth and development.
Our environment is one of collegiality, cooperation and recognition. Our strength is the diverse wealth of information we share. And while we work hard, we also make time to have fun. We participate in many charitable events and fundraisers and give back to the communities.
Seyfarth Shaw is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact Lisa Murphy at (312) 460-5000 and let us know the nature of your request and your contact information.
Seyfarth Shaw is committed to the principles of equal employment opportunity. Firm practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person’s sex, race, color, religion, ancestry or national origin, age, disability, marital status, sexual orientation, gender identity or expression, veteran status, citizenship status, or other protected group status as defined by law. Sexual harassment or harassment based on other protected group status as defined by law is also prohibited.