As a member of the Packaged Solutions team for a global, results-oriented law firm, this position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The Application Engineer 1 provides a deep understanding of legal applications and how they are being used and integrated.This position analyzes, evaluates and implements business systems and technical processes to support the various departments, and will coordinate the installation, integration and support of business applications and data.
Provide Level 3 operational or systematic support and maintenance for the Firm’s departmental applications; in some specific cases, Level 2 support may be required. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
Coordinate and implement new components and upgrades to departmental applications. This includes coordination, integration and support of business applications and data. The position will be instrumental in systems upgrades and conversions and actively manage the relationship with various non-IT business departments.
Adhere to the Firm’s Security and Governance requirements across all administered applications.
Collaborate with professionals at all levels of the organization.
Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
Adhere to the Firm’s IT Service Delivery standards and Change Control processes.
Develop and maintain troubleshooting and configuration documentation for administered systems.
Develop or enhance quality control reports and electronic monitoring to assure regulatory and data quality compliance.
Collaborate with business users in designing and implementing analytics to help them interpret their data in order to make better business decisions.
Write functional and technical specifications including application design changes and integrations for development.
Gather information, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm’s goals and strategic objectives.
Education, Work Experience, Skills
The Applications Engineer 1 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years’ experience of application support/configuration.
The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands.
Experience with SQL Query is required.
Experience with Print/Scan/Copy Solutions and document workflow applications such as Copitrak and Accuroute is preferred.
Experience with Copy center and General Service’s applications (ie. package tracking, job submission, and task management applications) is preferred.
Experience with Library systems such as WestKM, ResearchMonitor, or EOS is preferred
Report writing experience with SQL Server Reporting Services is preferred.
Microsoft SQL Server
Microsoft SQL Server Reporting Services
Microsoft SQL Server Integration Services
Microsoft Internet Information Services
Windows Server and desktop operating environments
Internal Number: 4447
About Kirkland & Ellis
Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.