Wiley Rein LLP, a leading Washington, DC law firm, is seeking a Network Operations Manager. The Network Operations Manager plays a vital role with implementing, supporting, and managing the firm’s Windows server, Nimble SAN and Cisco switched network environment. The ideal candidate will be forward-thinking, resourceful, and have an ability to develop short and long-term strategic plans surrounding the application of network technologies within the law firm environment.
About the Position
Under the direction of the Director of Technical Operations, the Network Operations Manager will work to design, implement, and maintain the firm’s current and next generation of network systems that support the delivery of the firm’s legal services. The Network Operations Manager will also be responsible for supervising a four (4) member engineering team.
Core responsibilities include:
Design and implement short and long-term strategic plans to make certain network, SAN and compute capacities meet existing and future requirements
Devise and develop appropriate technology architecture to support system and functional requirements.
Maintain a 99.9% uptime ratio for network and enterprise systems
Negotiate with vendors, business partners, and contractors to procure network products and services.
Create and maintain documentation on technical installation and maintenance of the network
Oversee network asset management, including maintenance of network component inventory and related documentation
Monitor network security to protect against external, internal, and/or programmatic attacks
Develop and deploy methodologies for testing network performance and providing network performance statistics and reports
Maintain Active Directory (DHCP, DNS) and group policies within a Windows networking environment
Manage and ensure effectiveness of servers and data, including SAN, e-mail, database, web, print, virtual (VMware), remote access and backup technologies, and their associated operating systems and software
Manage and ensure optimal operation of all network hardware, equipment, and solutions including WAN, routers, switches, UPSs, etc.
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, intrusion detection systems and data loss preventions solutions
Manage and ensure effectiveness of disaster recovery and business continuity solutions
Support department staff as needed to troubleshoot technical application integration issues
About the Person
The successful candidate should possess seven (7) or more years of relevant experience in a law firm or professional services environment, a college degree (preferred), and a minimum of two (2) years of direct supervisory experience. Windows MCSE and/or CCNA certifications are a plus.
The candidate should also be able to demonstrate experience with the following platforms and environments:
Windows 2012/2016 server, Windows 10 workstation, and networking experience in a complex, multi-vendor network environment
Cisco switches, routers and wireless controllers
VOIP, Cisco Unified Communications
Cisco UCS platform
SAN’s and Storage Management
Hands-on experience with DNS, DHCP and Group Policies in Active Directory.
Experience with load balancing. Citrix Netscaler desired.
Microsoft Exchange 2016
Virtual environments with Vmware vSphere Enterprise, Operations and Update Management and vCenter 6.5
Network security with Windows 2012/2016 servers, Cisco switching & routing and Checkpoint firewalls
Experience with WAN technologies, circuit activation, turn up and cutover
Citrix Xenapp 7.9 Virtual Desktop and Application hosting desired
Veeam Backup and Replication desired
In addition, the ideal candidate will be self-motivated and possess excellent interpersonal communication skills and a positive attitude. The successful candidate will also the following characteristics and capabilities:
Highly skilled in analyzing, troubleshooting and resolving problems, while providing documentation for future reference
Excellent customer service skills and a willingness to collaborate with others
Ability to establish and maintain effective working relationships in and out of a team environment
Ability to organize work flow and use time efficiently, prioritize assignments, and multi-task in a deadline driven environment
Ability to demonstrate accuracy and attention to detail in work product
Flexibility and willingness to respond to issues during and outside of core business hours
Work Environment/Physical Demands
Position operates in a professional office environment which is usually quiet to moderate
The Firm requires that the duties and responsibilities of this position be performed onsite during scheduled work hours.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee frequently lifts and/or moves objects up to 10 pounds and occasionally lift and/or move objects up to 50 pounds.
About Wiley Rein LLP
Wiley Rein is a dominant presence in Washington, DC, with more than 240 attorneys and public policy advisors. Our firm has earned international prominence by representing clients in complex, high-stakes regulatory, litigation, and transactional matters. Many of the firm’s attorneys have held high-level positions in the White House, on Capitol Hill, and in federal agencies including the U.S. Department of Defense, the U.S. Patent and Trademark Office, the Federal Communications Commission, the U.S. Department of State, the U.S. Department of Commerce, the Federal Election Commission, and the U.S. Department of Justice. Many of our attorneys also have active high-level security clearances that allow them to quickly “read in” to matters when there is a need to access classified materials. The Legal Times has noted that the firm “represents as perfect a merging of public policy and corporate America as exists in Washington.”
Wiley Rein operates at the intersection of politics, law, government, business, and technological innovation, representing a wide range of clients—from Fortune 500 corporations to trade associations to individuals—in virtually all industries. We believe deliveri...ng consistent and successful results is achieved through building true partnerships with our clients. We do this by understanding the industries and economic climate in which they operate and the current and potential legal issues that impact their business. Most importantly, because Wiley Rein remains a Washington, DC-based firm that largely operates out of a single office, we are able to control costs and billing rates in a manner that is nearly impossible in large, multi-office or multinational law firms.