McDermott Will & Emery LLP is a leading international law firm with a diversified business practice representing commercial, industrial and financial enterprises both publicly and privately held. The Firm has a long history of social responsibility and supporting the communities in which our people live and work.
Our Information Technology Department is seeking a Director of Application Services to lead the support, development and implementation of Firm applications. This individual will analyze application system development requests and recommend system enhancements to ensure long term value for the Firm. This role can be based in our Chicago or Washington D.C. office.
As a Director of Application Services, you will:
Investigate internal system customizations and/or modifications to reduce vendor fees and lead Application Integration Engineers to develop and implement the configurations
Manage the application integration staff members, including recruiting, mentoring and monitoring workflow productivity and performance
Oversee the project management for application implementation, including reviewing and negotiating contracts, collaborating with vendors regarding the statement of work (SOW), and outsourcing work as needed
Review and analyze application system development requests to determine the level of IT support required, assignment of priorities and scheduling
Coordinate migrations of old systems, including project planning, leading cross functional teams, and a creating Firm-wide communication plan
Monitor and analyze application services issues and resolution status; prepare summary reports to determine high risk areas
Develop and recommend policies and procedures to enhance the systems development processes and to provide quality assurance
Prepare and present long and short range plans for application software selection, system development and system maintenance
At least ten (10) years of related work experience
Advanced knowledge of standard information systems' tools and methodologies
Advanced knowledge of Aderant, customer relationship management systems (CRM), timekeeping systems and human resources information systems (HRIS)
Advanced knowledge of porting data to new technologies