Civil Service Title: Computer Systems Manager (M-1)
The Information Technology (IT) Division is seeking to hire an experienced IT Project Manager to oversee projects in various units within the division. Under supervision, with latitude for independent action and the exercise of independent judgment, the IT Project Manager is responsible for scoping, planning and execution of IT projects for the NYC Law Department which focuses on delivery of new capability through IT applications and services. Reporting to the Division Chief/ Chief Information Officer, IT Project Manager will be responsible for the duties including but not limited to:
Overseeing all projects for the units within IT and working with staff to ensure required deadlines and vendor milestones are met.
Actively communicate and build ongoing relationships with project stakeholders. Ensure alignment, visibility and transparency into all aspects of assigned projects. Build, lead, and mentor diverse project teams throughout project lifecycles.
Manage vendor engagements and foster accountability for deliverables, timeline, and quality during project delivery.
Work with project stakeholders to clearly define and manage expectations, objectives, assumptions, measurements, schedule, milestones, scope, requirements, risks, issues, escalations, changes, metrics & success criteria, communication, change control, and successful deployment.
Development and management of project charter, project plan/schedules, implementation plan, status reports, risk mitigation and contingency plans, QA plan, project budget & costs, capital funding request, RFP, strategic plan, business continuity plan. Account for resource capacity, organizational change, competing initiatives and project constraints.
Utilize project management processes, methodologies, and tools to ensure projects are delivered on time, within budget, adhere to high quality standards and meet stakeholders’ expectations.
Collaborate with all IT units throughout project lifecycles for successful implementation of project deliverables.
Minimum Qualification Requirements
A master's degree in computer science from an accredited college and three years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks at least 18 months of this experience must have been in an administrative, managerial or executive capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
A baccalaureate degree from an accredited college and four years of experience asdescribed in "1" above; or
A four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and six years of experience as described in "1" above; or
A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of administrative, managerial, executive or supervisory experience as described in "1" above.
The candidate shall have a minimum of three of the following criteria:
Preferably 6-8 years’ of hands-on experience in Project Management preferably in managing diverse project teams (in-house, multi-vendor, Quality Control). Experience working with various project and portfolio management tools and methodologies (e.g., MS Office including Project, PPM, SharePoint, Visio, SDLC Agile/Scrum methods).
Experience with technology upgrade and system implementation. Background in Information Technology Infrastructure Library (ITIL). Experience in creating project management artifacts (project charter, project plan, timelines, requirements documents, project and resource planning, deployment plans, support plans, conversion plans. Experience in gathering requirements, business analysis, use cases and creating functional requirements documents.
Excellent project management, organization, and team collaboration skills, excellent interpersonal and communication skills facilitation, collaboration, negotiation, and presentation skills.
Ability to anticipate risks and devise solutions in the moment; Ability to multitask and perform in a high-paced/high-pressure environment.
Ability to work independently or within a group to solve complex problems and work effectively with multiple levels of management and employees preferably in a public sector environment. Strong team player with service-oriented attitude and customer focus; Vendor management skills.
Project Management Professional (PMP) and Customer Relationship Manager (CRM) certification is preferred.