Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking an Instructional Design Coordinator to join our winning team, located in our Global Services Office in downtown Los Angeles. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.
The Instructional Design Coordinator will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure.
As an Instructional Design Coordinator at Latham, you will be responsible for leading projects regarding the creation of technology training documentation at the firm and leading training and development initiatives. You will design, develop, and deliver a variety of software and hardware training services and documentation to the personnel of Latham & Watkins. The Coordinator identifies training needs of Latham employees via training requests, analysis, and help desk reports. You will act as mentor and provide support to practice office Technology Trainers, as well as these other critical functions:
Developing and/or coordinating teaching aids such as outlines, handouts, instructions, tip sheets, online learning, Tips of the Week and other reference materials.
Translating technology related business specifications into user documentation.
Creating training programs for new or updated software rollouts to meet the requirements of the Latham population. Developing training programs to enhance the ability of Latham personnel to use technology resources and provide a competitive advantage for the firm.
Acting independently to determine when training deficiencies require new training programs. Identifying technology skill gaps of Latham personnel; makes recommendations to Technology Trainers, Supervisors, and Managers. Developing programs to meet training needs.
Analyzing help desk reports and end user’s training requests in order to develop needed training programs.
Keeping abreast of new technologies; reviews appropriate periodicals and journals; contributing to the identification and creation of new learning opportunities outside the classroom, such as using multi-media programs, online courses, webinars, etc.
Providing training to the practice office training staff with regard to the software rollouts. Designing train-the-trainer sessions to promote learning.
Leading global training efforts for firm-wide software rollouts or other IT upgrades.
Collaborating with the practice office Technology Trainers and the Global Technology Training team to ensure consistency of training programs firm-wide.
Coordinating work with practice groups to develop procedures to improve document production that can be incorporated into instructor-led training and e-learning curricula.
Evaluating and testing new software applications and updates from a training and end-user point of view.
Sharing knowledge of policies, procedures and technology with team to increase department efficiency.
Delivering and/or coordinating any of the above-mentioned services following all appropriate department and firm policies and procedures.
Promoting effective work practices, working as a team member, and showing respect for co-workers.
As an Instructional Design Coordinator, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Instructional Design Coordinator must have knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 2016. Experience with Acrobat, iManage, Kronos, Intapp Time, Litera Change-Pro preferred. Knowledge and proficiency of various remote communication methodologies required, including, Remote Desktop Servics (RDS), VPN and RSA SecurID; Cisco Phone system, learning management system (LMS).
Knowledge and proficiency in adult learning, including the ability to create high-level training courses that incorporate experiential learning activities to meet the needs and culture of the audience required. Experience in facilitating professional training programs, willingness and aptitude to learn new applications, and the ability to handle confidential and sensitive information with the appropriate discretion is also required.
A Bachelor’s degree in Computer Science, Information Systems, or related field required. Two (2) years’ experience in instructional design and writing documentation for technology training. Three (3) years’ experience supporting technology through end-user training initiatives preferably in professional services organization. Relevant project management experience required.
Qualified candidates are encouraged to apply via the Latham online application using the link provided.
Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.
For information regarding family care and medical leave (CFRA), click here.
Internal Number: 3288
About Latham & Watkins LLP
Founded in 1934, Latham & Watkins is a full-service global law firm with more than 2,000 lawyers in its offices in the world's major financial, business and regulatory centers. The founders of Latham & Watkins instilled an ethic of hard work, commitment and quality that flourishes today and has nurtured the firm's growth into one of the world's premier business law firms. With that growth, we have built internationally recognized practices in a wide spectrum of transactional, corporate, litigation and regulatory areas. Our success is grounded in our devotion to the collaborative process, which reaches across global offices and practices and draws upon our deep subject matter expertise, an abiding commitment to teamwork and a powerful tradition of creative lawyering. Our lawyers, paralegals and professional staff throughout the world comprise a rich mixture of men and women of different races, ethnic backgrounds, sexual orientations, cultures and primary languages. We are strengthened enormously by this diversity, and our commitment to diversity and equal opportunity enables us to draw from a remarkable wealth of talent to recruit and retain the best lawyers and create one of the world's leading law firms.