Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking a Technology Analyst l to join our winning team, located in New York. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.
The Technology Analyst l will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure.
As a Technology Analyst l at Latham, you will provide support to the office regarding the resolution of complex desktop, notebook, and remote computing issues. He or she is responsible for installation and maintenance of Firm PC and notebook computer hardware and software. You will quickly identify, troubleshoot, and repair various Firm Technological devices. The Analyst will act as mentor and provide support to the Technology Support Specialists while accomplishing these and other critical functions:
Installing and testing L&W standard image on desktops and notebooks.
Setting up conference rooms to use technology services (e.g., presentations, network connections, audio/visuals).
Using Active Directory for general network administration tasks (e.g., password change, printer group assignments).
Using AssetCenter to manage firm assets (e.g., assign, retire and order assets).
Assisting with special projects on various issues as needed.
Promoting effective work practices, working as a team member, and showing respect for co-workers.
As a Technology Analyst l, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Technology Analyst l must have analytical skills necessary to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems, as well as leadership skills (i.e., organizing, planning, problem-solving and decision-making) necessary for effective mentoring. An ideal candidate will possess expert knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 2016 and expert knowledge of standard hardware components and peripherals. The Analyst must also display knowledge and proficiency of various remote communication methodologies including dialup, RDS, RSA SecurID technology and VPN, and handheld wireless devices (i.e. BlackBerry, iOS and Android) in a corporate environment.
A High School Diploma or equivalent is required. Bachelor’s degree in Computer Science or Information Systems is preferred. Five (5) years of technology support experience in PC hardware/software is desired. Experience working with remote communications hardware including modems, wireless routers and network interface cards is desired. Three (3) years of related experience working on notebook computers is required. Experience with IBM/Lenovo notebooks is preferred.
Qualified candidates are encouraged to apply by clicking the ‘Apply Now’ link.
Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.
About Latham & Watkins LLP
Founded in 1934, Latham & Watkins is a full-service global law firm with more than 2,000 lawyers in its offices in the world's major financial, business and regulatory centers. The founders of Latham & Watkins instilled an ethic of hard work, commitment and quality that flourishes today and has nurtured the firm's growth into one of the world's premier business law firms. With that growth, we have built internationally recognized practices in a wide spectrum of transactional, corporate, litigation and regulatory areas. Our success is grounded in our devotion to the collaborative process, which reaches across global offices and practices and draws upon our deep subject matter expertise, an abiding commitment to teamwork and a powerful tradition of creative lawyering. Our lawyers, paralegals and professional staff throughout the world comprise a rich mixture of men and women of different races, ethnic backgrounds, sexual orientations, cultures and primary languages. We are strengthened enormously by this diversity, and our commitment to diversity and equal opportunity enables us to draw from a remarkable wealth of talent to recruit and retain the best lawyers and create one of the world's leading law firms.