Venable LLP is seeking an experienced Audiovisual Technician to be responsible for the operation, testing, troubleshooting, and maintenance of our Washington, DC headquarters audiovisual (AV) and videoconference (VTC) systems, as well as backup support and monitoring of all firm offices’ AV and VTC events.
The ideal candidate will be responsible for... •Serving as an escalation point to the Service Desk staff in troubleshooting and resolving AV-related problems •Assisting firm wide Hardware and AV Support teams with setups and serving as an escalation point to those teams •Conducting AV equipment testing and assessments •Monitoring workflow, Service Desk queues, external connection requests, and team escalations •Acting as an onsite contact for vendors performing complex AV-related repairs •Being a liaison to other firm departments for event support
The successful candidate will demonstrate... •A minimum of three years’ experience configuring and troubleshooting the following:
oVideoconference (VTC) codecs oConference room control systems (Crestron/Extron) oAudio and video components, including audio DSPs and analog and digital switchers
•Thorough knowledge of protocols and AV design, including signal flow, VLANs, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, ReadyTalk, Cisco Jabber Video, and BlueJeans •Strong customer service and communication skills; including the ability to train non-technical users on technical systems and equipment •The ability to work in a fast paced environment, coordinating workflow and multiple tickets/tasks •The ability to frequently walk for up to 60% of work day •The capability to push an equipment cart of approximately 50 pounds
If you have a can-do attitude and are looking to be part of a highly motivated team of individuals that are naturally ambitious and driven, we’d love to hear from you. Apply today! _________________________________________________________________________________ Venable LLP is an American Lawyer Global 100 law firm headquartered in Washington, DC, with offices in California, Delaware, Maryland, New York, and Virginia. Our lawyers and legislative advisors serve domestic and international clients in all areas of corporate and business law, complex litigation, intellectual property, regulatory matters, and government affairs. Additional information can be found at www.Venable.com.
Venable LLP is an Equal Opportunity/Affirmative Action employer, committed to ensuring our workforce reflects America’s diverse population.