We have an exciting opportunity for a full-time Training Specialist in the Los Angeles office at Musick, Peeler & Garrett LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of attorneys, paralegals and staff.
The Training Specialist is responsible for supporting the goals and activities of the IT Department. General responsibilities include developing, implementing and delivering training programs for all attorneys and staff and preparing written and electronic training materials to supplement classroom instruction.
This Position conducts instructor-led training for new hires; delivers applications training via classroom, e-learning & remote (virtual) platforms; designs and develops instructor-led, virtual, and e-learning curriculum and content; schedules and implements training programs that are comprehensive, well-prepared and educationally sound.
Responsibilities and Duties:
Implements training programs for all attorneys and staff and prepares written and electronic training materials to supplement classroom instruction.
Conducts all training—instructor-led, virtual, and pre-recorded—in a clear and organized manner, in a voice that is audible and a fashion that clearly and effectively conveys the information being presented.
Delivers applications training via classroom, e-learning and remote (virtual) platforms.
Schedules and implements training programs that are comprehensive, well-prepared and educationally sound.
Anticipates and foresees Firm technology training needs and works with manager to research and design effective programs.
Designs, develops, writes and maintains effective reference materials for training, clearly written, and in accordance with team documentation standards.
Designs, scripts, storyboards, and develops e-learning modules to demonstrate technology use.
Maintains and updates the Firm’s learning management system.
Develops, updates, and provides orientation training on current Windows, Microsoft Office and other Firm-related software, in collaboration with the Human Resources Department.
Develops technology test plans and performs technology testing, on an as needed basis, with the guidance and support of Firm leadership and department managers and directors.
Provides technical support firm-wide as needed such as assistance with posting content on firm website and eblasts for Firm's newsletters.
Other duties and tasks as assigned by supervisors.
Knowledge, Skills and Abilities:
A firm understanding of software instruction and technical writing is required. Minimum three years’ experience in software training position in a law firm environment in a similarly sized, multi-office legal services organization is preferred. Classroom training experience is required.
Exceptional skills are required in communicating complex technical concepts in a manner readily understood by non-technical users, both orally and literally. High attention to detail. Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Maintain applicable proficiency in all Firm standard software. These include, but are not limited to: Microsoft Windows, Microsoft Office: Word, Excel and Outlook, iManage DeskSite and FileSite, legal macro systems (CCC, iCreate, MacPac, etc.) Adobe Acrobat Professional, Summation and/or Concordance database, software for redlining (CompareDocs, DeltaView) Best Authority, legal forms generating products (CEB Forms, West Doc Builder) West Jury Instruction Builder, Compulaw and VisionSync, pdfDocs Desktop and metadata software such as CleanDocs.
Strong understanding of Microsoft or computer field principles and standards. Familiar with efiling as required by California courts. Ability to multi-task and prioritize workloads. Ability to present ideas in a clear, business-friendly and user-friendly language.
Advanced knowledge of Word/Excel/PowerPoint/Outlook is also required. Demonstrated technical knowledge and skills. Must possess discretion in working with confidential data, strong proofreading skills, etc. Experience with other technology, such as VoIP phone systems, is highly preferred.
Excellent benefits package that includes vacation, sick leave, paid medical/dental/vision, 401(k), etc.
Musick, Peeler & Garrett LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Musick, Peeler & Garrett LLP maintains a policy of affording all employees and applicants equal employment opportunities.
Please visit www.musickpeeler.com for more detailed information about our firm. You may apply using the apply button below or via fax to (213) 624-1376.
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About MUSICK, PEELER & GARRETT LLP
With offices in six major commercial centers across the state, Musick Peeler attorneys know California. Founded in 1954, Musick Peeler has kept pace with California’s growth and with more than 100 attorneys, we have the resources and expertise to offer the highest quality representation in a wide variety of legal matters.
While Musick Peeler clients enjoy the advantages of working with an independent law firm, we recognize that California businesses often require representation and advice in national and international matters. Our attorneys speak a multitude of languages and several of our practice groups focus on international clients doing business in California and overseas. Together with our membership in Ally Law, an exclusive alliance of international law firms, Musick Peeler is well-equipped to ensure the seamless delivery of legal services across the globe. We are proud to offer our clients the geographic reach of a global firm while maintaining the unique culture and advantages of a regional firm focused on providing each client with individualized attention.
Of course, our client service has not gone unnoticed. Many of our attorneys are recognized as leaders in thei...r field earning selections as Super Lawyers®, rankings in Chambers USA, Best Lawyers in America, Benchmark Litigation and Martindale-Hubbell’s® highest AV® rating for technical skill and ethics. Outside of the firm, many of our lawyers are noted community leaders, hold political office and teach at various universities.