ILTA is looking for a talented Membership Engagement Manager to recruit, retain and engage large sections of our diverse UK membership. The ideal candidate will have an entrepreneurial spirit and work closely with ILTA’s volunteers, membership, revenue generation, and marketing teams to develop and implement initiatives for the community needs. These initiatives will drive new membership, engage current members and serve the broader industry. The Membership Engagement Manager will quickly identify potential community opportunities and challenges, while simultaneously advocating for innovative and timely solutions. They should be an excellent communicator, comfortable communicating with both large groups and individuals.
Duties for the ILTA community will include: recruiting for the community and member engagement; communicating with members, potential members and partners; leading programming initiatives; setting up and leading events; implementing a volunteer governance structure; managing a budget and tracking community metrics.
The successful candidate will have experience building and maintaining highly-engaged community programs. An understanding of legal technology is a plus.
Develop and manage the ILTA membership community to recruit new members, drive engagement and interaction.
Devise and implement communications strategies for the community, including but not limited to volunteers, specific users, forums, blogs, email, and social media.
Stay engaged and immersed in the legal technology industry.
Manage the full events process from scoping and planning through to execution and follow up. Drive the development of initiatives to engage the membership and wider industry.
Monitor posts and other interactions to promote community participation that nurtures growth, diversity and positive interaction.
Develop and utilize data to drive decisions and improve the community.
Implement ongoing analytics to measure community performance and report results to internal stakeholders.
Work with partners to develop support for the community
Ideally educated to degree level
A minimum of five years of demonstrated competency in managing others
Recruitment and strategic skills for managing and growing a member community
Excellent communication skills
Detail oriented with experience tracking metrics and reporting
Great team player
Technical skills o Data collection and analysis o CRM experience o Communication tools o Online Meeting tools
An understanding of the legal technology landscape is desirable.
Location: Remote UK - London Area preferred
10% Travel required, and the ability to attend meetings in London during the day and after hours.
Telecommuting is allowed.
Additional Salary Information: ILTA offers a comprehensive benefits package that includes medical (PPO, HAS, and HMO plan options), dental, vision, 401k matching, life insurance, team member assistant programs, long term disability options, and flexible spending accounts. In addition, there are employee-paid supplemental options including pet insurance, legal aid and other discounted benefits. We offer paid vacation, sick time and holidays.
About International Legal Technology Association
The International Legal Technology Association serves the professional needs of more than 21,000 U.S. and international legal technology professionals and their organizations. Our core values—respect, commitment to members, sharing of information and promoting lifelong learning—drive all we do to support the peer-driven organization that is ILTA. ILTA staff demonstrates excellence throughout 5 main areas of our organization: Membership, Events, Business Partnerships, Marketing and Communications, Technology/IT/Operations. Our focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams. ILTA offers a comprehensive benefits package that includes medical, dental, vision, 401k matching, life insurance, team member assistance programs, long-term disability options, and flexible spending accounts. In addition, there are employee-paid supplemental options including pet insurance, legal aid, and other discounted benefits. We offer paid vacation, sick time and holidays. ILTA is growing. We have several exciting employment opport...unities. ILTA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status, sexual orientation or any other protected characteristic. All personnel actions, such as compensation and benefits will be administered in accordance with the principles of equal employment opportunity. ILTA encourages the referral of qualified individuals with disabilities, veterans, women, and minorities.
ILTA Core Values:
These are the beliefs and behaviors that inform everything we do as an organization.
• Respect our colleagues
• Commit to the highest standards of professionalism
• Provide unbiased and accurate information
• Maintain the highest ethical standards
• Nurture skills and talents to promote lifelong learning
• Develop and enhance strategic relationships
• Provide opportunities to celebrate volunteers and maximize their value to foster a trusted resource community