The Applications Engineer Senior 1 is responsible for coordinating and implementing new components and upgrades to departmental specific packaged applications. This position reviews, analyzes, evaluates and implements business systems and technical processes to support the Risk Management department. This position is responsible for ensuring the accurate documentation of user needs, program functions, and maintenance processes. The Applications Engineer Senior 1 will coordinate the integration of the Risk Management applications with other systems such as Document Management (Imanage), Cost Recovery, Financial, Human Resources, and Client Services. Additional responsibilities include technology ownership of all application integration projects for the Risk Management group.
The Applications Engineer Senior 1 has a leadership role in all Risk Management System related projects and efforts and will coordinate efforts between IT and Risk Management. The position will be instrumental in systems upgrades and conversions and actively manage the relationship with the Risk Management department.
Provide Level 3 operational or systematic support and maintenance for the Firm’s departmental applications; in some specific cases, Level 2 support may be required. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
Coordinate and implement new components and upgrades to departmental applications. This includes coordination, integration and support of business applications and data. The position will be instrumental in systems upgrades and conversions and actively manage the relationship with various non-IT business departments.
Adhere to the Firm’s Security and Governance requirements across all administered applications.
Collaborate with professionals at all levels of the organization.
Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
Adhere to the Firm’s IT Service Delivery standards and Change Control processes.
Develop and maintain troubleshooting and configuration documentation for administered systems.
Develop or enhance quality control reports and electronic monitoring to assure regulatory and data quality compliance.
Collaborate with business users in designing and implementing analytics to help them interpret their data in order to make better business decisions.
Write functional and technical specifications including application design changes and integrations for development.
Gather information, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm’s goals and strategic objectives.
Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Packaged Solutions team.
Education, Work Experience, Skills
The Applications Engineer 1 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years’ experience of application support/configuration.
The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands.
Experience with SQL Query is required.
Experience with Risk systems such as Legalkey, Compulaw and Intapp Risk products preferred.
Strong understanding of and functional knowledge of Risk Management for various business activities such as: Compliance, Conflicts, Court Docketing, Information Governance, New Business Intake, Preservation Orders, and Records Management.
Report writing experience with SQL Server Reporting Services is preferred.
Microsoft SQL Server
Microsoft SQL Server Reporting Services
Microsoft SQL Server Integration Services
Microsoft Internet Information Services
Windows Server and desktop operating environments
Internal Number: 4816
About Kirkland & Ellis LLP
Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.