The Allentown, PA office is looking for a Senior Desktop Specialist to report to the Director of Information Technology.
This position is responsible for desktop support/problem solving; upgrading of software and hardware as needed, to facilitate the proper functioning of the Firm’s information systems. This is an information sensitive position with an emphasis on confidentiality.
Provide user support; Identify, research and resolve technical problems.
Set-up computers, i.e., loading of all software, security patches, email accounts, security settings, network connection settings.
Must possess excellent teamwork skills with a strong sense of responsibility, accountability and reliability.
Must possess excellent written and oral communication skills.
Experience with switching, routers, remote access and other networking technology is required.
Knowledge of Microsoft Windows 7/10, Microsoft Server 2008/12, Active Directory, Office 2016/365, Document Management Systems is required.
Strong ability in troubleshooting software, PC, smart devices, and network copier and printer problems is required.
About Norris McLaughlin, PA
Norris McLaughlin is one of the most respected mid-sized, full-service law firms, providing clients with solutions to commercial and personal legal issues.