Newark office of McCarter & English, LLP seeks a Senior Manager of Knowledge Management & Information Research. If you have relevant experience, we would like you to consider joining our team. Please send your resume and cover letter to Christine Lydon, Director of Human Resources, at recruiting@mccarter.com.
Essential Duties
- Manage the operations of the Information Research and the Knowledge Management function in accordance with the direction of Firm management.
- Prepare long term plan for Knowledge and Information asset development based on business goals and input from stakeholders.
- Develop mitigation plans for capturing and storing legacy knowledge as it retires or is retired.
- Identify areas of opportunity where knowledge management can create efficiencies and leverage existing knowledge base in meaningful ways.
- Organize and manage the firm’s knowledge management systems(s) such that research, opinions and precedents across all practice areas and locations can be easily and quickly located and utilized.
- Partner with experts across practice groups and with other stakeholders who have distinct knowledge to create, classify and improve knowledge resources.
- Create and maintain processes that ensure quality data, including complete and accurate data sets.
- Promote and facilitate the use of idea/knowledge sharing, collaboration tools and effective use of technology s part of daily work. Promote use of knowledge management at all levels.
- Administers, directs, supervises, and coordinates all general and day-to-day functions of the Information Research resources at all locations.
- Develops, implements, and evaluates long and short term goals and objectives of the Information Resource and Knowledge Management functions.
- Continue to evolve the Information function into digital format and move away from print.
- Prepare and administer the annual Information Research and Knowledge Management budgets firm wide.
- Direct, monitor, and control all Information Research and Knowledge Management expenditures.
- Meet with vendors regarding Information Research and Knowledge Management services and resources including but not limited to contract negotiations, new products, renewals, training, problems, and support.
- Research Knowledge Management tools, trends and methods to continually improve the function.
- Create and develop orientation programs, training sessions, and continuing education opportunities for attorneys and paralegals at all locations.
- Write and implement Information Research and Knowledge Management policies and procedures.
- Attend meetings with Firm administration, department heads, practice groups, Firm committees as needed.
- Stay abreast of current developments in the Law Library, Information Research and Knowledge Management field through attendance at educational conferences, seminars, workshops and meetings, and reading current literature.
- Seek to create an environment where staff across various disciplines can create new knowledge and innovation through the use of technology and team work.
- Provide leadership and direction to team members, including establishing priorities, assigning tasks, monitoring progress, and reporting status.
- Contribute to team growth through strong team interactions, be comfortable accepting feedback, positive and negative, and be driven by both time constraints and a personal commitment to quality.
Minimum qualifications
- Five years of progressive responsible library experience, including at least two years in a supervisory or leadership capacity.
- Three to Five years' experience in Knowledge Management.
- Graduate/Post-graduate degree in Library or Information Sciences preferred.
- Previous experience managing and/or working with large data sets to produce meaningful information/reports preferred.
- Previous experience in legal is a requirement.
- Direct experience integrating knowledge with portals/intranets and databases.
- Proven experience managing teams of various sizes.
- Excellent written, oral, and interpersonal communication skills.
- Understanding of basic project management principles, including gathering, analyzing, and meeting business requirements, testing, and quality assurance.
- Strong client service interaction skills and ability to understand and document client needs from a business solutions perspective required.
- Ability to communicate effectively and establish and maintain effective working relationships with superiors, subordinates, library patrons and colleagues.
- Ability and experience in budget preparation and management.
- Ability and experience in personnel supervision and management.
- Excellent organizational and communication skills.
- Ability to maintain composure in stressful work situations.
Note: While the list of essential duties is intended to be as inclusive as possible, there may be other duties, which are essential to particular positions within the class.
