A Learning and Development Specialist presents one-on-one training, addresses large groups during conference room demonstrations, and facilitates hands-on training in the computer training room. He or she should also be experienced supporting technology for end users in a professional office environment.
It is important that a Learning and Development Specialist be self-motivated, understand how adults learn new technology, and can write and speak about complex technical concepts in a clear, concise way. A Learning and Development Specialist should demonstrate above-average attention to detail and pride in his or her work product. The ability to effectively estimate the time needed to complete common training tasks and successfully manage time to meet deadlines is vital in this position.
Minimum of 5 years' experience
Microsoft Office Specialist Certification preferred
Law firm experience preferred
Experience supporting legal software applications like iManage (or other DMS) and timekeeping software
Ability to verbally communicate technical information
Ability to write/edit end-user documentation like QRGs and Tech Tips
Ability to work as part of a team, as well as independently on projects
Ability to learn applications thoroughly on his/her own
Additional Salary Information: Medical / Dental benefits offered, Retirement Plan participation, vacation and other benefits available.