The Matter Mobility Manager (“Manager”) manages processes associated with the management of information in accordance with the Firm’s ethical and legal obligations. Processes include attorney/client onboarding, client/matter file transfers, client information requests and legal holds. This position works closely with the Matter Mobility Analyst(s) to coordinate, track and monitor processes and workflow. The Matter Mobility Manager will report to the Director of Information Governance.
Manage and develop Matter Mobility Analyst(s) and regularly monitor performance.
Provide subject matter expertise on effective information governance and records management processes, practices and technology.
Monitor and manage the flow of information entering and leaving the Firm.
Develop policies, protocols and standards to ensure best practice, as well as meeting the needs of attorneys and professional staff.
Communicate with attorneys and professional staff regarding section, client and matter requirements.
Perform initial document reviews utilizing Relativity and other litigation review platforms, including setting up reviews, running searches and running reports.
Research and retrieve files using a variety of search tools, including manual and electronic resources.
Review and prepare electronic and physical files for release outside the Firm using document management and review systems.
Transfer files outside the Firm using approved file sharing tools.
Develop, deliver and track training.
Provide periodic reports and statistics as needed.
Conduct periodic audits.
Consistently support the collective team and IT Department work product by communicating and collaborating in a manner that enhances individual and team productivity.
Assist with proactively supporting firm-wide client service initiatives. Work with other professional staff members to ensure department is providing quality service to internal members/departments of the Firm as well as external clients and vendors by displaying professionalism in communications both in writing, by telephone, and in-person.
Assume additional responsibilities as requested.
BA/BS degree required. Certification or professional experience may be considered in lieu of degree.
Seven (7) years of Records, Information Governance, Technology or Paralegal experience is desired, preferably in a law firm.
Strong critical thinking skills for identifying, reviewing, collecting and producing relevant documents and data.
Possess excellent verbal and written communication skills with an ability to influence others.
Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
Strong planning, project management and organizational skills.
Strong sense of urgency and a high-energy level.
Facility analyzing, working with and presenting data.
Ability to collaborate and gain the respect, trust, and confidence of the Firm’s attorneys and professional staff.
Possess a “hands-on” tactical approach.
Creative and proactive approach to problem solving.
Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
Demonstrated ability to grasp and implement new concepts quickly.
Strong analytical abilities, resourcefulness, and attention to detail.
Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
Prior experience managing professional staff is required.
Demonstrated ability to motivate and develop teams.
Proven leadership and management abilities.
Demonstrated experience in employee relations, performance improvement and separations.
Outstanding sense of customer service, with demonstrated ability to instill this in others.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical.
This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.
Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. is a general practice, full service Am Law 100 law firm employing approximately 500 attorneys serving clients worldwide. We are headquartered at One Financial Center in Boston’s Financial District and have additional US offices in Los Angeles, New York City, San Diego, San Francisco, and Washington, DC, as well as an office in London and a strong international practice.
Mintz was founded in 1933 by Haskell Cohn and Benjamin Levin. The firm’s Managing Member is Robert I. Bodian. Our collaborative attorneys work within four core practice areas — Transactional, Intellectual Property, Litigation & Investigations, and Regulatory & Advisory – and combine legal, business, and industry insight to provide exceptional legal strategies for clients in a variety of industries.