The St. Louis office of Baker Sterchi Cowden & Rice has an immediate opening its St. Louis office for an experienced, highly motivated IT Support Specialist. This position is accountable for providing optimum service to internal users, ensuring continuity of computer services for computer users throughout the organization through planning and project coordination. This position requires end user support for software applications, video conferencing and telecommunications. This individual works with the firm’s other IT personnel to resolve technical issues and maintain a functional and technically up-to-date computing environment.
-Experience in Microsoft Server platforms, Active Directory, VMWare, Microsoft Windows 7 and 10, Microsoft Office 2016 and O365, and Networking;
-Ability to listen and articulate advances and nontechnical concepts with ease to users in both written and oral formats;
-Ability to effectively present information in one-on-one and small group situations to attorneys, clients and other employees of the organization;
-Ability to apply common sense to carry out instructions and knowing when to escalate issues based on impact
-Provide day-to-day support for the firm;
-Provide on-site, remote or helpdesk user support and user account administration;
-Provide training for new employees and assists attorneys and staff with ongoing training needs;
-Work with IT staff to identify trends and resolve recurring issues related to end users;
-Maintain asset inventory and performs relocation of IT equipment (PC’s, printers, phones, etc.);
-Work with staff to identify and resolve issues to desktop environment;
-Set up desktops, laptops, printers and projectors as requested for meetings/presentations;
-Keep current on latest technology trends .
Additional Salary Information: Baker Sterchi Cowden & Rice LLC offers competitive compensation and benefits packages as well as a matching 401K.
About Baker Sterchi Cowden & Rice LLC
About Baker Sterchi Cowden & Rice, LLC
For over 35 years, Baker Sterchi Cowden & Rice LLC has provided services in the areas of appellate, commercial, complex (class action and multi-district), cyber liability/privacy and data breach, employment and labor, financial services, insurance defense and coverage, medical malpractice, personal injury, premises liability, products liability, professional and management liability, and toxic and mass tort litigation.
With offices in Missouri, Illinois, and Kansas, Baker Sterchi Cowden & Rice attorneys practice throughout the United States serving national, regional and local companies and professionals in a variety of industries including the art, banking, construction, consumer products and services, entertainment, food and beverage, healthcare, hospitality, insurance, leisure, medical device, pharmaceutical, propane, retail, and transportation (aviation, automotive, railroad, recreational, and trucking) industries. For more information, visit www.bscr-law.com.