Ward and Smith, P.A. is a growing full-service law firm with multiple offices throughout North Carolina. We are seeking a highly organized and well-rounded individual to join our Information Technology team.
This valuable team member will be responsible for creating, curating, and delivering training on Firm systems and software applications, both current and planned, in a manner that is easy to understand and retain by a non-technical audience. The position requires an individual with excellent interpersonal skills, capable of working in a fast-paced legal environment. Excellent oral and written communication skills are necessary to excel at this role. This position will be responsible for conducting training classes, develop training programs, assisting IT staff in testing, working on special projects, supporting users with technology solutions on an as-needed basis, providing high-level technical support for end-users resolving difficult support cases, coordinating and running monthly training workshops, delivering new hire training as needed, and maintaining course curriculum class materials, among other tasks.
The ideal candidate will have a Bachelor's Degree in Information Technology/Computer Science or commensurate work experience. CTT+ (Certified Technical Trainer) or Microsoft Certified Trainer certifications preferred. Advanced proficiency in Microsoft Office and the Windows operating system a must.
About Ward and Smith, P.A.
Ward and Smith, P.A. is a growing full-service law firm with multiple offices throughout North Carolina.