We have an exciting opportunity to join our growing team of talented information professionals as the Current Awareness Coordinator for a global law firm. This position offers career growth, while gaining hands-on experience in a thriving and supportive workplace. The Current Awareness Coordinator is under the direction of the Sr. Electronic Services Operations Manager and will support the firm’s access to electronic resources, including overseeing the maintenance and operation of the Knowledge & Innovation department’s current awareness tools, ensure user engagement with Knowledge & Innovation’s digital content, provide online usage statistics analysis, assist with technical troubleshooting, and resource services workflow operations. This is an integral position within the firm as it ensures that users remain abreast of the research and developments in their areas of interest.
1. Coordinates all aspects of the Knowledge Services’ current awareness tools such as Newsdesk & Vable including administration, maintenance, training and review and establishes alerts as requested on specific topics for client, practice and other teams or lawyers. 2. Coordinates and maintains content for web and mobile-enabled interactive services. 3. Collaborates with the Sr ESOM on deploying mobile applications via ResearchHub and other methods. 4. Participates in the ongoing assessment and enhancement of library automation and technology. 5. Works with vendors, IT and research staff to test, configure, update, and troubleshoot the library's electronic tools and resources. 6. Collects, maintains and reports digital resources and services statistical data to Sr ESOM
Experience / Education Bachelors from an accredited university or college and a MLS/MLIS is a plus. Three years or more work experience in a professional services firm strongly preferred. Experience working with Integrated Library Systems including OPACs, and with Resource Management applications, such as, but not limited to ResearchMonitor, ResearchHub, Vable and Newsdesk are a plus.
Competencies 1. Demonstrated ability to analyze information and quickly synthesize information and facts. 2. Excellent technical, communication and organizational skills.
3. Flexibility to assume other job responsibilities within the department as necessary. 4. Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands, provide high levels of customer service and maintain a professional demeanor under stress. 5. Excellent research, written, interpersonal and verbal communication skills.
6. Ability to work within a team environment and contribute to team goals.
Attendance Requirements: Online Monday through Friday, 9:30 a.m. to 5:30 p.m. (alternate eight hour shift may be available). May be required to work before or after normal working hours to meet the needs of the firm.
Disclaimer Statement The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.