Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Manager of Desktop Engineering in various office locations. We offer competitive compensation and an excellent benefits package.
Locations: Doral (Primary), Tallahassee, Orlando, Dallas, Houston, Austin, Atlanta - Center of Excellence, Phoenix
The Manager of Desktop Engineering manages a team of Desktop Engineers and has the overall responsibility and accountability for the design, implementation, support and maintenance of the desktop environment and coordinating delivery of the environment with various members of the Shared Services technology team.
The Manager of Desktop Engineering works closely with other managers and teams across the firm and manages both team personnel and the technology the team is responsible for.
Duties & Responsibilities:
Manages and evaluates performance of the Desktop Engineering team
Determines priorities for personnel to meet operational and project goals
Recommends and implements improvements to desktop architecture and design
Provides technical leadership and recommendations for best practices to senior management regarding desktop management/configuration with the firm’s Microsoft Endpoint Configuration Manager (SCCM), Office 365 and Azure environments
Designs, maintains and troubleshoots operating system images and task sequences in SCCM for a variety of hardware and virtual platforms
Designs, packages and executes application deployments using SCCM, Microsoft's standard installer technology (MSI) and transforms (.MST) using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer and Orca
Performs advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer
Manages and maintains user profile management products such as UE?V, CITRIX Profile Management (CPM) or VMWare Dynamic Environment Manager
Designs, writes and maintains scripts using industry standard scripting languages including VBScript and/or PowerShell ADMIN 31270854v3
Configures, deploys and monitors OS and application updates through Windows Server Update Services (WSUS), SCCM and other delivery mechanisms
Designs, manages and troubleshoots Group Policy throughout the enterprise with a focus on application delivery and workstation management
Other duties as deemed appropriate by the Director of Applications Management
Skills & Competencies:
Windows 10 Enterprise operating system features, settings and installation
Microsoft Endpoint Configuration Manager (SCCM), Intune, Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third?party applications
Active Directory, Group Policy, and their use for managing user and computer objects.
Understanding of Microsoft Office 365 and Intune/Endpoint Manager configuration and administration
Understanding of Microsoft Azure/Azure Active Directory and associated services
Troubleshooting hardware and application configurations as it relates to workstation performance and end user experience
Ability to write scripts in PowerShell and/or VBScript
Bitlocker fixed and portable disk encryption
BIOS functions and configuration
Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS
Attention to detail and the ability to multi?task in a fast?paced environment in order to achieve business goals and objectives.
Excellent customer service skills
Ability to teach and coach team members and write yearly performance evaluations
Qualifications & Prior Experience:
Bachelor’s degree or equivalent experience
6+ years of experience in creating and maintaining operating system images using System Center Configuration Manager and third party tools
6+ years of experience using SCCM and WSUS for OS patching and application packaging, updates and maintenance
3 + years of experience in leading technical teams
Microsoft and/or PMP certifications highly desirable
Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases.
About Greenberg Traurig
Greenberg Traurig, LLP (GT) has more than 2,000 attorneys in 39 offices in the United States, Latin America, Europe, Asia and the Middle East. GT has been recognized for its philanthropic giving, diversity, and innovation, and is consistently among the largest firms in the U.S. on the Law360 400 and among the Top 20 on the Am Law Global 100. Web: www.gtlaw.com Twitter: @GT_Law.