Raines Feldman LLP is a cutting-edge law firm based in Los Angeles. The firm is comprised of a team of highly experienced transactional and litigation attorneys from some of the nation's biggest and most elite law firms.
Job Summary: The Director of Information Technology will manage and direct the company’s IT operations, infrastructure, and security along with ensuring the department provides efficient and effective technical support service.
Duties/Responsibilities: • Provides strategic direction in the development and implementation of the IT infrastructure, security, services, and support. • Identify and implement best practices for optimizing IT costs, improving system performance, and ensuring service-level requirements are met. • Responsible for creating yearly capital and operational IT budgets, managing support renewals, and hardware and software procurement. • Establishes and implements IT policies and procedures. • Manages projects and leads in the development and implementations of POCs. • Develops and maintains relationships with external IT vendors and service providers. • Manages the help desk with a focus on outstanding customer service and continuous service improvements. • Manages the Azure infrastructure, on-premise ESXi servers, and line of business applications including ProLaw and iManage. • Design, document, and participate in Business Continuity and Disaster Recovery testing. • Oversees security of systems, networks, applications, and data. • Facilitates IT security audits or investigations. • Hires, trains, and handles discipline and termination of employees as needed and in accordance with company policy. • Schedules, organizes, and assigns projects to members of the IT team and consultants. • Conducts performance evaluations that are timely and constructive. • Position may require working nights/weekends to provide after-hours support.
Technical Skills/Abilities: • Microsoft Azure, Intune, and Office 365 Administration. • Solid understanding of networking principles, LAN/WAN configurations, and OSI model. • Microsoft Windows Server 2012 R2/2016 and VMware ESXi 6.7 administration. • Microsoft Active Directory, DNS, DHCP, GPOs. • Fortinet FortiGate firewall and Ruckus switch experience preferred. • Cisco phone system. • iManage and ProLaw experience preferred. • Ability to thrive in a fast-paced environment with a sense of urgency and drive for results. • Excellent customer service, communication, and interpersonal skills. • Ability to multitask, prioritize, and manage deadlines. • High attention to detail and accuracy. • Strong analytical and critical thinking skills. • Process oriented with an ability to utilize technology to add efficiency to processes.
Education and Experience: • Bachelor’s Degree in Information Technology, or relevant experience required. • At least 5 years of experience managing an IT department. • Experience in a law firm or professional services preferred.
About Raines Feldman LLP
Raines Feldman LLP is a cutting-edge law firm based in Los Angeles. The firm is comprised of a team of highly experienced transactional and litigation attorneys from some of the nation's biggest and most elite law firms. The firm’s practice stands at the global crossroads of finance, media, and real estate. Raines Feldman LLP helps its clients organize, fund, grow, protect, and thrive.