Fisher Phillips, a national labor and employment law firm, is seeking an experienced Director of Technology for its Atlanta office. Our range of experience enables us to bring efficient and practical solutions to today's labor and employment law problems. For more information about the firm, please visit our website at www.fisherphillips.com.
The Director of Technology is responsible for providing leadership, management and direction for the Technical Support, Applications, and Systems teams. The position is a highly visible role requiring the ability to deliver outstanding high-quality service to all user levels.
Ability to effectively communicate technology requirements and new ideas to leadership.
Strong communication skills, both verbal and written, are required, with the ability to connect to all end users, IT team, and leadership.
Ensure IT department delivers superior service and solutions to all users.
Promote the efficient use of systems and services throughout the firm.
Pro-actively monitor the IT infrastructure for issues and anticipate growth needs.
Design, propose and implement leading edge technologies that improve the firm’s operational efficiencies.
Develop and implement IT policies and procedures with input from leadership.
Ability to keep up with leading and common trends / developments in the industry.
Ability to mentor and develop the technical skills of the IT team.
Maintain full confidentiality on sensitive issues and ensure full confidentiality of system information.
Work with the CIO to develop technical aspects of the firm’s strategy to ensure alignment with objectives.
Establish and maintain appropriate ITIL-based service levels, processes, and associated KPIs.
Measure and provide timely reporting against qualified KPIs.
Oversee the technology infrastructure (networks and computer systems) to ensure optimal performance.
Evaluate the most effective use of the firm’s software systems, including reviews to ensure the software is current and lifecycle is maintained.
Direct IT operations and projects as they relate to Support, Applications and Systems teams, utilizing project management disciplines, in cooperation with other teams.
Establish and enforce IT policies and procedure firm-wide to ensure systems are used effectively and securely.
Ensure firm-wide disaster recovery and business continuity systems are maintained, tested and meet recovery objectives.
Manage vendor relationships for each of the services utilized by the IT Operations teams.
Ensure asset management systems are maintained and accurate.
Hire, develop and evaluate a highly qualified team of IT professionals.
Requirements and Qualifications
At least 6 years of IT Management experience, preferably in a law firm or other professional services organization.
A bachelor's or advanced degree in Information Systems preferred.
Microsoft or other technical certifications a plus.
Proven track record as a successful technology leader in a fast-paced environment.
Proven track record for building and leading a high-performance technology department that works collaboratively to achieve established departmental goals.
Excellent time and project management skills with the ability to develop these skills in IT Department personnel.
Strong understanding of Network / Systems Administration and User Support required.
Strong understanding of Windows 10 Desktop, Windows Server 2019 and VMWare environments required.
Must have proven experience with hardware and software troubleshooting procedures and a solid understanding of LAN/WAN configurations and knowledge of Windows networking.
Experience with data governance, security tools, docket systems, collaboration tools and system architecture.
Experience with Aderant and SQL is a plus.
Strong leadership skills.
Highly self-motivated, self-directed, and attentive to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Excellent organization and problem-solving skills.
Fisher Phillips offers a comprehensive benefits package for staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, long-term disability, and an employee assistance program. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, a student loan refinancing program, life insurance for dependents, and pet insurance.
Principals only; no calls please.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.
About Fisher Phillips
Since 1943, the attorneys at Fisher Phillips have been committed to providing value to our clients. We do one thing - represent employers in labor and employment matters.
Our clients know their legal problems will be treated as business problems and that we strive to help them avoid legal problems. We believe the lawsuit that’s never filed is a better win for a client than a costly defense verdict.
Although skilled and tenacious advocates, our attorneys recognize that the most aggressive and expensive approach may not always be the best solution to a client's problem. We seek to identify the client's primary business objective, design a solution to fit the objective, and implement that solution in the most efficient manner possible.
By performing compliance audits, providing the right policies, procedures and training, and offering thoughtful advice and counsel, we assist clients in preventing employee claims and lawsuits, government investigations, and union organizing activity.
We’re in the client service business and know that many labor and employment problems arise without much warning and require an immediate response. We meet deadlines and provide plenty of adv...ance time where client review of documents is needed. And we communicate with our clients in plain English.
Founded in Atlanta,our attorneys practice before state and federal courts and administrative agencies in virtually every state.