Barack Ferrazzano Kirschbaum & Nagelberg LLP has an immediate opening for a Cloud Systems Manager. This position is responsible for maintaining the various cloud systems and integration with on premises solutions used at BFKN.
Several years ago, BFKN made a strategic move to begin utilizing the cloud to deliver solutions to our end users. As a senior member of the IT staff, the Cloud systems manager will help guide BFKN as we continue to utilize the cloud.
DUTIES AND RESPONSIBILITIES:
Maintains, upgrades, and documents all Cloud systems.
Manage integration with on premise systems.
Evaluate and implement productivity related services which may include desktop integration.
Support cloud operation solutions to improve end user productivity.
Communicate with members of the IT staff and promote the exchange of information to insure systems reliability.
Work with business partners to implement cloud solutions.
Attend regular IT status meetings.
Provide regular status updates to the CIO.
Work with members of the IT staff to support end users.
Assist with firm-wide technology initiatives including the rollout of new software and hardware.
Test new software/configurations before deploying to other members of the firm.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Experience with Microsoft 365, Azure AD, Windows server, SQL server, iManage Cloud.
Experience in technical support role, preferably in a legal environment.
Advanced knowledge of the Microsoft Office 365 Suite, including: Word, Excel, Outlook, PowerPoint, Access, Teams & SharePoint.
Knowledge of legal business software including but not limited to: iManage, DocXtools, Kofax PowerPDF, Workshare, Aderant time entry and others as needed by practice groups.
Excellent analytical and problem-solving skills and an aptitude for technical concepts.
Effective oral, written and visual communication skills.
Ability to demonstrate confidence with and mastery of subject matter.
Highly proficient in time management, organization, planning and prioritization.
Ability to manage changing priorities, meet deadlines and adapt to a changing business environment.
Additional Salary Information: Salary is commensurate with experience.