Akerman LLP, a leading U.S. law firm, is seeking an iManage Systems Engineer for its National Administrative Group. The location for this position is flexible.
This position requires a continual focus on all aspects of maintenance and support relating to iManage.
Job Responsibilities include:
Install, configure, administer, maintain, document and support the Firm’s DMS technology, including but not limited to iManage Work Server 10, DeskSite 9.3, WCS, SPM, IRM, EMM, Microsoft SQL, RAVN, RBRO Solutions tools, as well as integration with other third party applications.
Maintain best practices and analyze feature improvements within iManage and related tools, and provide analysis and recommendations accordingly.
Perform recurring tasks required to maintain a healthy, high performance iManage environment.
Document, test and deploy new releases of all iManage related software.
Perform document imports and related support for attorneys joining the firm.
Monitor document activity through the use of automated reporting tools.
Provide advanced level troubleshooting and direct end user support for iManage and document related issues escalated by the Help Desk.
Provide 24/7 support as part of the IT Department's on call procedures.
Job Requirements include:
3 or more years of hands-on iManage administration including experience with iManage Work 10 and RAVN.
5 or more years of relevant experience in a medium or large law firm setting.
Qualified candidates must be detail oriented, have excellent written and oral communication skills, the ability to manage project deadlines, excellent problem solving and customer service skills.
The ability to work well under pressure in a fast paced, deadline intensive environment.
Experience with Microsoft 365 Enterprise applications.
Associate’s or Bachelor’s degree; MCSA, MCTS-SQL, ITIL, or other technical certifications preferred.
We offer an excellent compensation and benefits package. Please click here to submit your resume, cover letter and salary requirements. EOE
About Akerman LLP
Akerman LLP is a leading transactions and trial law firm known for its core strengths in middle market M&A, within the financial services and real estate sectors, and for a diverse Latin America practice. With more than 700 lawyers and government affairs professionals and a network of 24 offices, we are ranked among the top 100 law firms in the United States by The American Lawyer (2017). Akerman also is ranked among the top 100 law firms for diversity in The American Lawyer’s Diversity Scorecard (2017).