Our Greenville, SC office has the opportunity for an experienced Help Desk Manager to join the Firm’s expanding Technology department. The Help Desk Manager will be responsible for the management of the 24 x 7 IT Global Service Desk, delivering first and second level technology support over phone and email to 50+ Ogletree locations firm wide. Essential Functions: Plan, design, lead and coordinate Service Desk support related activities and provide administrative direction and leadership for daily operations. Oversee scheduling, prioritization and timely completion of Service Desk related activities and projects. Responsible for the management of User Administration activities. Supervise, mentor, coach and lead st
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