Venable LLP has an opening for a Desktop Support Engineer to join our Information Technology Department. This internal client facing role will be responsible for delivering IT support to the business, focusing on computer hardware, printers, peripherals, telephony devices, network connectivity and software applications onsite and remotely. The ideal candidate will be responsible for... Troubleshooting and analyzing hardware and software technical tickets and requests Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs Addressing user requests and following up to ensure timely and satisfactory resolution Provisioning, configur
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