The Enterprise Applications Administrator, under the guidance of the Infrastructure Manager, is responsible for installing, updating and maintaining all assigned enterprise applications throughout the lifecycle of the application.
Duties and Responsibilities:
Gathers and documents all user requirements for all enterprise systems projects.
Maintains and regularly updates detailed documentation of all supported enterprise applications.
Through ongoing analysis and user requirement gathering, identifies possible improvements to all enterprise systems.
Designs, tests, implement, and supports complex enterprise systems supporting the Firm’s critical business functions.
Provides 2nd and 3rd tier support on assigned applications, acting as part of the overall IT support team and leading application-specific initiatives.
Learns and maintains new enterprise technologies as they are implemented to support the Firm’s growing application portfolio.
Maintains industry and enterprise application specific knowledge through training and certification.
Performs off-hours support as needed for supported enterprise applications.
Education and Experience:
5 plus years of experience working with large-scale customized enterprise systems in finance, document management, client intake, file trail, ERP, HRIS, or custom workflow applications in a fast-paced client-focused environment.
Bachelor’s degree in Information Technology, Business, or a closely related field, preferred, or the equivalent experience.
Self-driven professional personality, exacting attention to detail and good time management skills, along with the ability to prioritize competing demands and perform effectively under pressure.
Demonstrated ability to work effectively both independently and as part of team across multiple functional departments.
Excellent written and oral communications skills.
Must be able to learn, understand and apply new technologies.