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Ballard Spahr LLP Logo
Ballard Spahr LLP

Washington, D.C.

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Venable LLP

Baltimore, Maryland

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Perkins Coie

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Perkins Coie

San Diego, California

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Westlake, Texas

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International Legal Technology Association

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Foster Garvey PC

Seattle, Washington

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Venable LLP

Washington, D.C.

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Venable LLP

Baltimore, Maryland

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Parker Poe Adams & Bernstein LLP

Charlotte or Raleigh, North Carolina

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Parker Poe Adams & Bernstein LLP

Raleigh, North Carolina

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Parker Poe Adams & Bernstein LLP

Atlanta, Georgia

Sidley Austin LLP

Chicago, Illinois

Proskauer Rose LLP

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Steptoe & Johnson PLLC

Bridgeport, West Virginia

Wilkinson Barker Knauer LLP

D.C.

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Jennings Strouss & Salmon

Phoenix, Arizona

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Venable LLP

Baltimore, Maryland

PilieroMazza.com

Washington, D.C.

Holland & Knight LLP

Brandon, Florida

Holland & Knight LLP

Brandon, Florida

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Manager, Service Delivery
The Service Delivery Manager is responsible for ensuring that services are being seamlessly delivered to users of technology at Goodwin, a growing global 50 law firm. Through application of ITIL (Information Technology Infrastructure Library) Service Delivery principles, they are in charge of a variety of tasks, such as rectifying reliability issues, monitoring progress, assisting in the development of SLAs, tracking SLAs and KPIs, and managing budgets amongst other responsibilities. A service delivery manager plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.   What you'll do: Facilitate and administer t


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