ILTA Career Center

The Help Desk Specialist provides first-tier phone and remote support, as well as desk-side support on in-office days, for various end user technical issues. Assists with other departmental tasks and assignments as requested. This position reports directly to the IT Manager. This role offers the opportunity to work from a remote location on days when in-person attendance is not required, and as agreed upon by the direct supervisor. It is an essential function of any remote role that the employee be available to attend in-person meetings, professional development sessions or to come to the office for other reasons, if the need arises. This position requires the individual reside in California, and will have a designation to the Los Angeles office. Responsibilities a