We have an exciting opportunity for a User Support Coordinator in the Atlanta, GA and Chicago, IL office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and staff. The User Support Coordinator (onsite) will serve as a liaison between the user population and IT staff and ensure that user impact is considered in IT decisions. Responsibilities and Duties: In a hybrid environment, resolves issues and requests escalated by the Help Desk, including cross-office remote support. Troubleshoots IT issues, including software and network issues, software installations, applications, docum
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