Foster Garvey PC, one of the Pacific Northwest's leading law firms in downtown Seattle, is looking for a Help Desk Coordinator with exceptional customer service skills to be part of our IT team. Candidates should have recent customer service experience in an IT environment and exceptional organizational and people skills; prior work in a law firm environment is a plus. This position is on site and is not a remote position. The successful candidate will answer calls to the Help Desk and monitor Help Desk emails from 300 users in a professional services environment and direct those calls and emails to the appropriate Help Desk or Systems Group individuals for resolution. In this position it is vital to be proactive in routing calls and email messages efficientl
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