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Helpdesk Technician
Hopkins & Carley, a premier law firm with offices in San Jose and Palo Alto is seeking a full-time Helpdesk Technician to work in our Information Technology department.  The Helpdesk Technician provides routine technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and mobile devices that connect to the firm resources.  This 100% onsite position will provide in-person and remote session support for both Hopkins & Carley locations as needed.   Essential Functions Provides phone, email and floor support for hardware and software issues; enters/updates tickets in Helpdesk ticketing system. Manages audio/video setups in conference rooms for client meetings, deposi

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