Under the direction of the eDiscovery Manager and the CIO, the eDiscovery and Practice Support Specialist is responsible for high-quality practice support and eDiscovery services for the firm. The support specialist will work closely with legal staff to provide the highest level of support for the firm’s eDiscovery processes up through and including trial. The support specialist thoroughly understands the legal eDiscovery process and can navigate software as well as trial presentation programs. Specifically, the support specialist will have significant experience with Relativity (RelOne), and Trial Director.
Prepare and manage eDiscovery databases to include matter creation, data collection, data ingestion, and data processing for review and production purposes, and prepare trial presentations;
Analysis of data for quality control and accuracy;
Serve as a project manager across multiple cases to ensure all tasks are prioritized and deadlines are met appropriately;
Provide regular project status updates;
Manipulate data, develop queries, and reports on existing databases;
Maintain accurate records of job intake, processing requirements, media, and productions;
Collaborate with the eDiscovery team to Identify and resolve the needs and issues of staff and attorneys relating to eDiscovery and practice support;
Establish and maintain effective working relationships with attorneys, support staff, outside vendors and external clients.
Bachelor’s degree or equivalent work experience;
Minimum of 5 years of litigation technical support/eDiscovery processing experience within a litigation department or with an eDiscovery service provider;
Experience with eDiscovery database software, including Relativity (RelOne);
Have a working knowledge of a variety of eDiscovery collection and processing tools, running keyword searches/reports, bulk uploads, capturing video and working with deposition software programs;
Experience with trial presentation software, including Trial Director;
Can work under tight deadlines, carrying out multiple related activities at once and prioritize appropriately;
Can communicate and work well with firm staff at all levels including senior attorneys and have excellent customer service skills;
Detail-oriented, self-motivated, and follow instructions with minimal supervision.