You’re looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to Information Technology. That’s why we’re looking for an IT Service Operations Analyst to facilitate the resolution of incidents, service fulfillment and tasks that lead to successful outcomes for customers. The ideal candidate will be responsible for… Resolving escalated incidents, service requests and tasks. Facilitating onboarding, changes and departing user requests. Creating, modifying, and removing accounts, monitoring synchronization to other systems and validating processes. Addressing issues in a timely manner. Utilizing
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