eDiscovery Project Manager (Litigation Support Analyst)
Parker Poe Adams & Bernstein LLP
Location: Charlotte, North Carolina
Type: Full Time
4 Year Degree
Direct Reports: No
Supervised By: Discovery Counsel
The eDiscovery Project Manager promotes and implements eDiscovery protocols in support of the Firm’s strategic vision. The eDiscovery Project Manager collaborates with internal and external eDiscovery resources to ensure efficiency and profitability; manages multiple competing priorities with minimal supervision; and, collaborates with the legal teams to implement eDiscovery best practices.
The eDiscovery Project Manager works closely with attorneys and paralegals in the development and management of all aspects of the eDiscovery lifecycle from case inception through trial. This position requires a combination of technical and case management skills.
The eDiscovery Project Manager functions as a subject matter expert for a variety of systems used by the Firm and is responsible for the administration and maintenance of all eDiscovery systems and tools. The position establishes policies and procedures for litigation/case eDiscovery, and implements process improvement and efficiency standards for the firm.
The eDiscovery Project Manager will interact with external clients and perform functions that are billed to the client.
Primary Duties and Responsibilities
Implements technology, recommended practices and systems that are consistent across offices to effectively support the litigation practice and are in line with Firm policies and business goals.
Provides consulting on eDiscovery issues with legal teams for a wide range of small to large matters. Ensure that legal teams are using appropriate, innovative and cost-effective technologies to manage the discovery process.
Coordinates and manages all technical resources for an eDiscovery project to include management of services provided by eDiscovery vendors.
Assists attorneys, paralegals, vendors and clients to ensure proper collection of electronically stored information (ESI) to include obtaining computer, server and cloud-based collection cost estimates, coordinating and tracking collection activities, maintaining chain of custody documentation and ensuring successful transfer of collected data to comply with firm policies and best practices for intake.
Assists with electronic and paper document discovery, including processing, coding, review and production.
Manages data transfer and storage to comply with firm policies and best practices, including management of data collections per the Firm’s records retention policy.
Participates in post-project analysis to discover workflow inefficiencies and obstacles. Applies quality control processes and improvements to the discovery process.
Ensures all phases of eDiscovery administration are properly coordinated, monitored, documented, tracked and overall maintained at an optimal functional/performance level.
Acts as a subject matter expert in relevant technology and proactively uses most current technology to further teamwork, client service, and efficiency.
Provides training and technical assistance for Relativity and other internal and external eDiscovery applications.
Assists with the preparation of eDiscovery case-level budgets and assisting with monthly bill review and/or preparation.
Participates in appropriate industry organizations and stays current with developments in litigation technology.
Provides hands-on support for any system issues/problems by working with IT Department members, other firm administrative departments, consultants, vendors, or others deemed necessary to address an incident or problem.
Adheres to all firm policies, procedures, standards and guidelines, including timekeeping policies.
Other duties as assigned by the Discovery Counsel.
At least 2+ years of technical experience as a project manager performing data collections, processing, culling and/or productions for discovery or investigations at a multi-office/location law firm, eDiscovery provider or in-house legal department required. Project management experience in overseeing attorney document review is not a substitute for this technical experience.
Bachelors’ Degree required or a combination of education, certifications, and demonstrable work experience. Relativity Certified Administrator (RCA) certification preferred.
Deep technical knowledge and experience with Relativity, including processing data, setting up workflows and review palettes, and quality checking productions.
Strong technical knowledge and experience required with the following systems/tools:
Intermediate Microsoft Office 365 skills plus advanced Excel skills
Technology-Assisted Review and Predictive Coding tools
Ticketing tools for tracking data intake and management
Remote access solutions such as ShareFile
Social media collection applications such as Page Vault
Mobile device data collection tools such as Cellebrite
Substantial analytical, research, evaluative, and problem-solving skills with a keen attention to detail.
Excellent project management skills. Must effectively prioritize work/projects and execute tasks in a high-pressure environment.
Strong integrity and ability to maintain confidentiality of highly sensitive information.
Excellent written and oral communication skills. Ability to work with a wide range of people with various skill levels and experience with eDiscovery tools.
Exceptional interpersonal and customer service skills. Works well within teams. Highly self-motivated and self-directed.
For more than a century, Parker Poe has represented many of the Southeast’s largest companies and local governments in transactions, regulatory issues, and complex litigation. Our attorneys have extensive experience representing clients in the education, energy, financial services, government, health care, life sciences, manufacturing, real estate, sports and entertainment, and technology industries. Parker Poe has more than 275 attorneys serving clients from eight offices in Charlotte and Raleigh, North Carolina; Charleston, Columbia, Greenville, and Spartanburg, South Carolina; Atlanta, Georgia; and Washington, D.C.
Lawyers in each of our offices are rated among the highest quality attorneys across their respective states, recognized for effective and efficient service. The Best Lawyers in America lists nearly 100 of our attorneys in its rankings, and we are also well-recognized by U.S. News & World Report, Chambers USA, and other ratings publications.