Large KC law firm is seeking a Sr Applications Administrator to help maintain the productivity software and legal applications to support the high level of service to our clients.
This hybrid position is an exciting opportunity to develop your career in a firm that is deeply passionate about achieving the best results for our clients and sustaining a diverse environment where everyone experiences fulfillment and enjoyment through meaningful personal contributions. We are looking for a key contributor in our Information Technology department.
Maintains desktop productivity software and legal specific applications which include the document management, billable time entry, help desk management systems, their associated interfaces and legal research applications.
O365, Exchange Online, cloud application support a plus, SharePoint online, Intapp Open, NetDocuments, FileTrail, 3E, CollectMax, etc.
Performs application upgrades and assures that the applicable applications and/or software are tuned to vendor specifications.
With the use of software development tools, assists in programming and/or developing new features and modules for existing software applications.
Responsible for the stability, availability and reliability of servers under their control.
Maintains applicable written procedures and may make recommendations for changes/revisions.
Assists clients with questions and problems on assigned systems and prioritizes and schedules client requests to ensure the most critical needs for assigned systems are completed in a timely manner.
Participates in the firm's data disaster recovery program, which may require travel with minimal notice. And periodically provides after hours support to computer users throughout the firm when scheduled on call.
Associates degree (A. A.) or equivalent from a college, university, or technical school in computer science or a related discipline;
and minimum 2 years related experience;
or equivalent combination of education and experience.
Law firm or professional service organization experience is preferred. Able to work in a deadline-driven environment and respond to multiple priorities. Ability to problem solve and work in a team oriented environment.