Neal, Gerber & Eisinberg is a mid-sized Chicago law firm looking for a Network Administrator for their Information Technology department.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
• Manages enterprise applications such as: Active Directory, Netwrix Auditor & Password Manager, HighQ Collaborate, MobileIron, MS Teams, Hybrid Exchange, Mimecast, and various security tools • Manages backup and recovery, server compute and storage, and our VMware Horizon environment • Assists with our physical network infrastructure and wi-fi network • Troubleshooting and installation of updates and upgrades to a variety of managed systems • Provides third level of support for escalated incidents from the Help Desk • Works closely with peers in the deployment of Microsoft updates, third-party patching, application and operating system deployments for the NGE VDI environment • Participates in standard image development, management, QA testing, and application deployment • Maintains quarterly roll-up of task sequences to include all updates, upgrades, patches and bug fixes deployed • Assists with Disaster Recovery operation planning • Manages the workstation and server configuration of Microsoft Active Directory Group Policy Objects • Trains and supports users on specialized software products • Uses batch files and PowerShell scripts to expedite daily/weekly/monthly administration tasks • Creates knowledge base articles for Help Desk Team • Manages vendors, including negotiating and reviewing contracts • Makes recommendations to the Systems Manager and Director of IT for procedure and technology changes that would improve existing communications technology • Works on special projects as assigned by the Systems Manager and Director of IT
• High school diploma or General Educational Development (GED) credentials required • Bachelor’s degree or equivalent work experience • Minimum of 3 years of experience providing third level technical support - law firm environment preferred • Experience working with Active Directory and Group Policies within Windows 10 • Experience working with data center infrastructure, i.e. Server compute, storage appliances, network switches • Experience using SCCM for system deployments, updates and upgrades and application deployment • Knowledge with collaboration related software • Hands-on experience with remote access and mobile device management solutions including Cisco AnyConnect and MobileIron • Must have strong customer support and strong communication skills
PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Neal, Gerber & Eisenberg LLP was founded in 1986 by a group of lawyers of widely diverse backgrounds and personalities. Entrepreneurial and independent-minded as individuals, these lawyers were committed to a firm culture and style of practice that encouraged collaboration among colleagues at all levels. Each of the founders brought to the enterprise years of experience in and deep substantive knowledge of specialized areas of law, yet each favored practicing in ways that were broadly interdisciplinary, recognizing the fresh perspectives that approach could bring to every client matter.