The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office.  The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure t