Polsinelli is hiring a Desktop Support Technician in our Nashville office. This is an on-site 5 days a week position. This position requires excellent customer service skills both on the phone and in person. Candidate must be service oriented, able to communicate effectively with all levels of employees, including upper management to include both written and verbal communication skills.  The selected candidate will be a self-starter who possess the ability to work independently and as part of a team in addition to taking ownership of his/her assigned office responsibilities. Must be proactive and able to anticipate, analyze and resolve issues under pressure. Job will focus on high level customer service within the technical support field. ESSENTIAL DUTIES: