Overview: Are you a tech enthusiast with a passion for teaching others? Do you thrive in dynamic learning environments? If so, Nelson Mullins, an AmLaw 100 law firm, wants you to join our team as a Technology Coach. In this role, you'll play an essential part in training and supporting our employees, helping them develop the technological skills they need to succeed.
Responsibilities:
Provide comprehensive training for new and existing employees, ensuring they acquire essential technological skills.
Conduct training evaluations to assess learning outcomes and effectiveness.
Stay updated on the latest Microsoft Office suite developments and teach relevant skills to staff.
Possess a general understanding of ChatGPT and CoPilot
Other legal programs, including new Client/Matter intake process, NetDocs, Litera, VisionSQL, iTimeKeep, etc.
Prepare virtual learning environments ahead of training sessions to optimize learning experiences.
Maintain proficiency in legal-specific software applications to support firm operations.
Address and resolve document and user remediation issues escalated from the Help Desk.
Develop curriculum outlines, e-learning modules, and instructor notes to support training initiatives.
Help to create and update all training materials to ensure relevance and accuracy.
Additional Responsibilities:
Undertake special projects as assigned, leveraging your technological knowledge.
Collaborate effectively with a diverse group of timekeepers, supervisors, and staff through various communication channels.
Qualifications:
Specialized certification in relevant technologies is useful.
Solid understanding of IT department practices, procedures, and systems.
Strong problem-solving skills, with the ability to resolve complex issues independently.
Effective communication skills to help with positive relationships with colleagues and clients.
Work Environment:
Office-based/Hybrid remote schedule is an option to allow collaboration within a team environment
Salary and Benefits:
Salary is based on experience
Nelson Mullins offers comprehensive benefits that include medical, 401k, and optional plans with Day 1 insurance coverage
About Nelson Mullins: With over 1000+ attorneys, policy advisors, and professionals, Nelson Mullins is deeply rooted in the business community, embracing innovation and community service. Join us in making a difference through teamwork and client collaboration.