Summary:  

We are looking for a highly organized and efficient Event and Experience Delivery Administrator (EDA) to support the Local Experience Team (LE), Event Operations Team (EO), and the Chief Experience Officer (CXO). The EDA will be instrumental in managing daily event operations activities. The ideal candidate will excel at multitasking, possess exceptional communication and time management skills, and be proficient in various Microsoft applications. Professionalism, responsiveness, and the ability to follow up and make necessary calls are crucial. Building and maintaining strong relationships with members, business partners, and suppliers is key to success in this role. 

Specific Responsibilities: 

• Assist LE in tracking down dates, contracts, and organizational needs of Local Experience events and event meetings 

• Assist EO in tracking down contracts, follow-up, and exploratory calls, and assisting with administrative details that arise with events. 

• Assist with shipping as needed and shipping and preparation for ILTACON shipments  

• Work on an as needed basis with ILTACON ‘on the ground’ events 

• Aid with calendar management for LE, EO, and CXO 

• Assist with travel arrangements and expense reports for the CXO 

• Assist with travel arrangements and coordination of expense reports for the Volunteer and Small Event meetings 

• Develop and maintain strong relationships with members and business partners to ensure maximum satisfaction and retention levels  

• Become familiar with the processes in LE and with EO 

• Assist in other ad hoc tasks and projects as requested 

Internal Relations: 

• Reports to Chief Experience Officer. 

• Works closely with the Local Experience Team and the Event Operations Team 

• Effectively maintains relationships with other ILTA staff  

External Relations: 

• Responsible for maintaining effective relationships with customers of ILTA  

• Responsible for maintaining effective relationships with Vendors and Partners  

Additional requirements:  

• Highly organized and able to manage multiple projects at once 

• Great follow-up and proactive skills 

• Great communication skills 

• Experience with Concur preferable 

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) along with other database type systems including Salesforce.  

• Located in North Carolina 

About International Legal Technology Association

The International Legal Technology Association serves the professional needs of more than 24,000 U.S. and international legal technology professionals and their organizations. Our core values—respect, commitment to members, sharing of information and promoting lifelong learning—drive all we do to support the peer-driven organization that is ILTA. ILTA staff demonstrates excellence throughout 5 main areas of our organization: Membership, Events, Business Partnerships, Marketing and Communications, Technology/IT/Operations. Our focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams. ILTA offers a comprehensive benefits package that includes medical (PPO, HSA, and HMO plan options), dental, vision, life insurance, team member assistant programs, long term disability options, and flexible spending accounts. In addition, there are employee-paid supplemental options including pet insurance, legal aid and other discounted benefits. We offer paid vacation, sick time and holidays. ILTA is an equal opportunity employer of p...rotected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status, sexual orientation or any other protected characteristic. All personnel actions, such as compensation and benefits will be administered in accordance with the principles of equal employment opportunity. ILTA encourages the referral of qualified individuals with disabilities, veterans, women and minorities. ILTA Core Values: These are the beliefs and behaviors that inform everything we do as an organization: Respect our colleagues; Commit to the highest standards of professionalism; Provide unbiased and accurate information; Maintain the highest ethical standards; Nurture skills and talents to promote lifelong learning; Develop and enhance strategic relationships; Provide opportunities to celebrate volunteers and maximize their value to foster a trusted resource community; and Foster diversity, equity and inclusion throughout the ILTA community.

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