The Knowledge & Process Specialist will play a vital role in managing and enhancing the law firm's knowledge processes. This includes overseeing current systems, identifying opportunities for improvement, and integrating advanced legal tech tools to drive efficiency and work closely with Innovation. The Knowledge & Process Specialist will also support the adoption team by analyzing metrics in tandem with Innovation, fostering better adoption practices, and managing key relationships with vendors and external partners.

Key Responsibilities:

• Manage Knowledge Processes: Ensure the existing knowledge systems are operating effectively and efficiently. Perform regular audits and updates as necessary.
• Enhance Knowledge Processes: Identify areas within the current knowledge processes that can be optimized. Implement changes and improvements to enhance productivity and knowledge sharing.
• Govern Legal Tech Tools: Maintain, manage and enhance tools like Litera Desktop and Litera Foundation/Insights. Be the main point person for the firm, and the subject matter expert.
• Utilize Generative AI Tools: Leverage tools such as Copilot, Cocounsel, to streamline and automate various knowledge management tasks.
• Support Adoption Team: Collaborate with the adoption team to review and analyze metrics related to tool and process adoption. Develop strategies and initiatives to increase adoption rates firm wide.
• Manage Usage: Monitor the usage of legal tech tools and systems to ensure they are being used to their full potential.
• Manage Usage Monitoring: Utilize PowerBi to create and manage dashboards and key metrics to align with business initiatives.
• Manage Automated Processes: Manage process workflows built in Power Automate to continue enhancing processes.
• Manage Firm Intranet/Extranets via SharePoint: Lead the management and maintenance of the firm's intranet and extranets to ensure they are up-to-date, user-friendly, and effectively support knowledge sharing and collaboration.
• Vendor Relationships: Serve as the primary point of contact for vendor partners.
• External Partnerships: Develop and maintain relationships with external partners and implementation consultants for current processes.

• Education: Proven experience in managing knowledge processes within a law firm. Familiarity with legal practices and procedures. Bachelor’s degree in law, or a related field or JD is a plus.
• Experience: Minimum of 3-5 years of experience in knowledge management, legal technology, or a related field.
• Technical Proficiency: Expertise in legal tech tools such as Copilot, Cocounsel, Litera Desktop, and Litera Foundation. Knowledge of SharePoint, Power Apps, PowerBi or Power Automate is a plus. Those who are not already skilled in these areas will be expected to learn and become a subject matter expert.
• Analytical Skills: Strong analytical skills with the ability to review metrics and identify trends and opportunities for improvement.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with various teams, stakeholders and external partners.
• Project Management: Ability to manage multiple projects and priorities simultaneously. Strong organizational skills and attention to detail.
• Relationship Management: Proven ability to manage and maintain productive relationships with vendors and external partners.
• Innovation: A proactive and innovative mindset with a passion for continuous improvement and staying up to date with the latest legal tech trends.

About Levenfeld Pearlstein

Levenfeld Pearlstein (LP) is a forward-thinking law firm widely recognized for our innovative approach and commitment to excellence. Serving a wide range of clients, such as entrepreneurs, middle-market public and private companies and high-net worth individuals across eight distinct legal practice areas, LP leverages The LP Way™ to deliver unparalleled client experiences at an exceptional value. Our commitment extends beyond our clients to our employees, business partners, and communities we serve, fostering a culture of respect, innovation, and excellence.

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