Position Summary:  

The Director of Enterprise and Member Technology provides leadership and direction for ILTA’s technology ecosystem and is responsible for the successful delivery of technology solutions that support organizational goals and enhance the member experience. This role partners with senior leadership to translate business needs into secure, scalable systems, oversees enterprise platforms and vendor performance, and ensures technology initiatives are delivered on time and with measurable value. The Director drives continuous improvement across internal and member-facing technologies while guiding long-term planning, modernization efforts, and cross-functional collaboration to improve efficiency, reliability, and member and stakeholder satisfaction. 

Specific Responsibilities: 

• Identifies and integrates new technologies for the association, both internal (staff) and external (member-facing). 
• Effectively selects, implements, and provides ongoing support of the association's information technology processes and systems. 
• Troubleshoots issues to identify root causes and determine next steps.
• Manages the SDLC end-to-end.
• Establishes and builds relationships with vendors in conjunction with the implementation of internal and external technologies. Manages capacity planning and schedules vendor negotiations related to IT.  
• Anticipates future technology needs and proactively identifies solutions.  
• Procure and deploy new technologies. 
• Proactively maintains a lean applications architecture. 
• Owns the myILTA Strategic Technology Initiative. 

Internal Relations: 

• Reports to the Chief Operating Officer.
• Maintains close alignment with the Senior Director of Administration and the technology department team members. 
• Maintains relationships with Senior Leadership Team members to ensure their functions’ technology needs are represented. 

External Relations: 

• Active member of the ILTA Technology Committee. Potential to assume managing the Technology Committee after one year.
• Maintains constructive relationships with ILTA members and business partners of ILTA to ensure maximum value for their experience.
• Represents the organization externally, as necessary, particularly with contracted business partners.
• Effectively communicates ILTA’s technology direction with all constituents. 

Requirements:  

• Proven experience delivering IT projects.
• Proven experience working with IT service providers.
• Excellent working knowledge of computer systems, data integration, APIs, security principles, SDLC, databases, and data storage systems.
• Excellent project management skills and strong ability to prioritize.
• Ability to travel to ILTA’s annual conference (ILTACON).
• Additional travel as needed. 

About International Legal Technology Association

The International Legal Technology Association serves the professional needs of more than 24,000 U.S. and international legal technology professionals and their organizations. Our core values—respect, commitment to members, sharing of information and promoting lifelong learning—drive all we do to support the peer-driven organization that is ILTA. ILTA staff demonstrates excellence throughout 5 main areas of our organization: Membership, Events, Business Partnerships, Marketing and Communications, Technology/IT/Operations. Our focus is to achieve results for our membership and the legal technology profession at large. Much of the value we provide as an association occurs through the coordinated efforts with our global volunteer membership teams. ILTA offers a comprehensive benefits package that includes medical (PPO, HSA, and HMO plan options), dental, vision, life insurance, team member assistant programs, long term disability options, and flexible spending accounts. In addition, there are employee-paid supplemental options including pet insurance, legal aid and other discounted benefits. We offer paid vacation, sick time and holidays. ILTA is an equal opportunity employer of p...rotected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status, sexual orientation or any other protected characteristic. All personnel actions, such as compensation and benefits will be administered in accordance with the principles of equal employment opportunity. ILTA encourages the referral of qualified individuals with disabilities, veterans, women and minorities. ILTA Core Values: These are the beliefs and behaviors that inform everything we do as an organization: Respect our colleagues; Commit to the highest standards of professionalism; Provide unbiased and accurate information; Maintain the highest ethical standards; Nurture skills and talents to promote lifelong learning; Develop and enhance strategic relationships; Provide opportunities to celebrate volunteers and maximize their value to foster a trusted resource community; and Foster diversity, equity and inclusion throughout the ILTA community.

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