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IT Service and Process Analyst – ServiceNow
Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking an IT Service and Process Analyst – ServiceNow within our IT Department reporting to our IT Service and Process Manager. As a member of our IT Service Management team the IT Service and Process Analyst – ServiceNow will help to promote continuous process improvement within ITSM practices. We are looking for an experienced professional with a proven record of business analysis and ServiceNow capability in a law firm or professional services environment who can interface with other technology resources to translate business requirements into non-technical specifications. The right candid


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