Position Overview: The Records Information Manager is responsible for managing the department staff, off-site records warehouse, tracking and reporting operational statistics and progress, timely execution/delivery of user services and has knowledge of the Governance, Operation, Technology, Client Services and Knowledge Management specializations and enforcing compliance with departmental procedures. This position is open to applicants in Atlanta, Charlotte, Chicago, Dallas, Kansas City, Miami, Phoenix and St. Louis. Responsibilities: Allocates and distributes all active files creation and document filing work Reviews difficult or exceptional service