https://careers.iltanet.org Latest ILTA Career Center Jobs Mon, 15 Jun 2026 06:36:01 Z https://careers.iltanet.org/jobs/rss/22338707/information-governance-matter-mobility-services-analyst https://careers.iltanet.org/jobs/rss/22338707/information-governance-matter-mobility-services-analyst Nationwide, Matter Mobility Services Analyst Fisher Phillips, a premier international labor and employment law firm is seeking a skilled and experienced Matter Mobility Services Analyst. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence. Position Summary The Matter Mobility Services Analyst supports the secure, efficient, and compliant transfer of client and firm data across systems, platforms, and organizations. Reporting to the Matter Mobility Services Manager, this role is responsible for executing data imports and exports, supporting large-scale matter migrations, and ensuring adherence to established information governance standards and workflows. The Analyst will work with both internal stakeholders and external clients, leveraging third-party technology solutions to facilitate matter mobility services. Key Responsibilities Data Mobility Operations: Execute data imports and exports using approved third-party platforms and firm-approved tools. Support end-to-end matter mobility processes, including data collection, validation, transformation, and delivery. Assist in planning and executing large-scale matter and client data migrations under the direction of the Matter Mobility Services Manager. Monitor data transfer processes to ensure accuracy, completeness, and timeliness. Client and Stakeholder Support: Serve as a point of contact for internal teams and external clients regarding matter mobility requests. Provide clear communication on timelines, requirements, and status updates for data transfer projects. Support client onboarding and offboarding activities involving data movement. Vendor and Third-Party Coordination: Collaborate with third-party providers supporting data migration and mobility services. Assist in managing vendor deliverables, timelines, and quality of service. Escalate issues or risks to the Matter Mobility Services Manager as needed. Compliance and Governance: Ensure all data mobility activities comply with firm policies, client requirements, and applicable legal and regulatory standards. Maintain strict confidentiality and security of client and firm data throughout all processes. Follow established workflows, controls, and approval processes for all data transfers. Documentation and Process Improvement: Maintain accurate and detailed documentation of all data mobility activities, including logs, procedures, and project records. Contribute to the development and refinement of standard operating procedures and workflows. Identify opportunities for process improvements and increased efficiency in matter mobility operations. Preferred Skills Experience working with international data transfers and cross-border data considerations. Familiarity with data privacy regulations (e.g., GDPR, CCPA). Experience coordinating with external vendors or service providers. This role may require occasional extended hours to support critical data migration projects. Flexibility to support global operations across time zones is preferred. Working Relationships Reports to: Manager, Enterprise Information Mobility Governance. Collaborates with: Information Governance team, IT, Legal Operations, Attorneys, Clients, and External Vendors. Why Join Us At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways. We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays. Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at  www.fisherphillips.com . Equal Opportunity Employer Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws. The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time. Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please. Qualifications Bachelor’s degree or equivalent experience in Information Governance, Information Technology, Legal Operations, or a related field. 2–5 years of experience in data management, legal technology, or information governance within a law firm or professional services environment preferred. Experience with data migration, data transfer tools, or third-party data mobility platforms. Familiarity with legal systems such as document management systems (DMS), eDiscovery platforms, or practice management systems. Strong understanding of data formats, data mapping, and basic data validation techniques. Strong attention to detail and commitment to data accuracy. Excellent organizational and time management skills. Effective written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with the ability to escalate issues appropriately. Preferred Skills Experience working with international data transfers and cross-border data considerations. Familiarity with data privacy regulations (e.g., GDPR, CCPA). Experience coordinating with external vendors or service providers. This role may require occasional extended hours to support critical data migration projects. Flexibility to support global operations across time zones is preferred. Working Relationships Reports to: Manager, Enterprise Information Mobility Governance. Collaborates with: Information Governance team, IT, Legal Operations, Attorneys, Clients, and External Vendors. Tue, 09 Jun 2026 19:08:27 -0400 https://careers.iltanet.org/jobs/rss/22336068/it-manager-new-york-city https://careers.iltanet.org/jobs/rss/22336068/it-manager-new-york-city New York, Squire Patton Boggs (US) LLP, a global law firm, seeks an IT Manager in the New York and New Jersey offices. The IT Manager is responsible for delivering exceptional technology support and services at the office level, acting as the primary liaison between local users, office leadership, and firmwide IT teams. This is a player-coach role, combining team leadership with hands-on support and operational oversight. This is an in-office role based in New York City, with occasional travel to the New Jersey office as needed. Job responsibilities include: Directly supervises the IT Support Analyst for the New York and New Jersey offices. Provides overall accountability for the delivery of technology services to the offices by the team. Provides a clear point of contact for IT support queries from end users and management in the local offices. Facilitates communication in both directions between central Technology functions, office management, and end users within the offices. Promotes the firm's technology initiatives and provides direct communication to the offices on technology programs. Delivers first and second level technology support on PC based and infrastructure issues. Provides desk-side support and other face-to-face support services for users, such as one-to-one coaching, configuration services, clinics, and proactive maintenance services. Researches, develops and documents best practices and standard procedures using the team's knowledge management tool. Assists with the execution of firmwide technology projects, providing local leadership, communication and project management as required. Manages the integration of specialized applications and technology services required by individuals and small teams within the offices. Performs local contract, licensing and vendor management for technology products and services not covered under firmwide programs. Maintains accurate and up-to-date documentation of local technology systems, such as telecommunication links and LAN cabling. Provides support for hardware within the New York and New Jersey offices including PCs, laptops, peripherals, telephones, mobile devices, and printers. Provides hands-on hardware support, physical deployment/installation and preventative maintenance, and manages relationships with providers for warranty and outsourced hardware support. Ensures that internal and external users of conference rooms enjoy a professional, high-quality technology experience. Proactively manages conference room equipment including laptops, projection, video conference systems, wired and wireless networking, telephony, printing, digital signage and ancillary A/V systems. Assists with technology aspects of external events run by the local offices, either in person or by engaging with third party support providers. Assists with routine operational support such as backups, capacity management of file and email services, disk management and fault isolation. Developing a capacity plan to support planned growth in the offices. Contributes to local and firmwide technology budget processes, identifying requirements and assisting with estimating costs. Ensures that equipment inventory and local office stock supply levels are adequate and up-to-date and purchases supplies to meet sufficient levels for each offices. Manages or assists others in management of facility and physical security systems. Maintains the confidentiality of the Firm, its employees, and client information. Handles sensitive information and issues responsibly and with discretion. Occasionally travels to the New Jersey office, as needed. Qualifications/Requirements: Bachelor's degree from a four-year college or university and two years' related experience; or four to six years' related experience and/or training; or equivalent combination of education and experience. Law firm experience is desired. At least two years of experience supervising a technology team is required. Must have strong writing skills, great attention to detail and the ability to manage multiple deadlines. Ability to think creatively. Working knowledge of Microsoft Office 365 or later; knowledge of Microsoft Windows 10 or later; knowledge of desktop applications, preferably in a legal environment; experience with PC-based systems, mobile devices and remote access tools; suitable IT qualification at NVQ level (or equivalent) desirable; basic networking knowledge and experience; experience in using imaging systems to deploy standard operating system builds. Experience in delivering Technology training is desired. Must be action-oriented and approach obstacles with a positive, "can-do" approach. Interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems. The salary range for this position is $95,000 - $150,000. We offer excellent benefits, competitive compensation, and the opportunity to work in a professional, collaborative work environment. Squire Patton Boggs is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment. Mon, 08 Jun 2026 13:41:41 -0400 https://careers.iltanet.org/jobs/rss/22326865/business-solutions-support-manager https://careers.iltanet.org/jobs/rss/22326865/business-solutions-support-manager South Carolina, Join MGC's IT team in Columbia, SC! MGC is an industry leading civil litigation firm celebrating 30 years of excellence in 2025 spanning 22 offices across 12 states. We are seeking a Business Solutions and Support Manager, responsible for ensuring day-to-day operations run consistently and effectively, providing hands-on leadership across the department’s technology portfolio, managing team performance and development, and coordinating project execution. The Business Solutions & Support Manager owns the operational rhythm of the Business Solutions and Applications Support teams. This is a hands-on leadership role that requires a combination of technical fluency, people management skills, project discipline, and analytical capability. The ideal candidate is someone who can step into the work when needed, not just oversee it from a distance. Ideal candidates will be based in either North Carolina, South Carolina or Georgia. We offer competitive pay and benefits. This position will have flexibility regarding a hybrid/remote schedule. Essential Functions and Responsibilities: Operational Leadership & Day-to-Day Management Own the operational rhythm of the department: ensure recurring work happens on schedule, escalations are resolved, workload is visible and balanced, and the team adjusts to shifting conditions without waiting for intervention Serve as the primary point of accountability for day-to-day operations across both the Business Solutions and Applications Support teams Make tactical decisions about priority shifts, resource reallocation, and escalation handling when the Director is unavailable or focused on strategic work Provide hands-on coverage and support across the department’s technology portfolio during staff absences, peak periods, or complex troubleshooting scenarios Ensure nothing falls through the cracks: maintenance cycles, month-end processes, system health checks, and recurring operational tasks are tracked and completed consistently People Management & Team Development Directly manage Business Solutions Analysts, Business Systems Coordinator, and Application Support Supervisor; conduct regular one-on-one meetings focused on accountability, blocker removal, and professional growth Lead annual performance evaluation cycles, goal-setting, and professional development planning including learning paths, certifications, and specialization tracks Monitor team capacity and workload distribution; proactively rebalance assignments based on shifting project priorities and ticket volumes Serve as first point of escalation for interpersonal, performance, and operational issues before they reach the Director Coach and develop team members in project management discipline, helping them manage timelines, deliverables, and stakeholder communication more effectively Project Coordination & Execution Oversight Actively participate in project meetings alongside BSAs to ensure timelines and deliverables stay on track; model effective project management practices and intervene early when work drifts Coordinate team contributions across concurrent firmwide initiatives including platform migrations, document automation, AI-assisted timekeeping, and system upgrades Own weekly status reporting across all active project and system queues; identify stalled or at-risk items and take corrective action before they become overdue Translate strategic direction set by the Director into task assignments, timelines, and deliverables the team can execute against Track and manage cross-system dependencies to ensure changes in one platform do not create unintended downstream impacts Change Management & Technology Rollouts Ensure technology rollouts and system changes include communication plans, training coordination, and user adoption considerations as standard practice Partner with BSAs and Application Support to plan and execute the people side of technology changes: stakeholder communication, end-user training, resistance management, and post-launch support Oversee quality control processes for system changes, data consistency, and technology deployments across platforms Operational Discipline Manage escalation paths between Application Support, BSAs, developers, and end users to ensure issues are routed and resolved efficiently Ensure knowledge base articles and operational documentation remain current across all internal platforms Vendor & Partner Coordination Manage day-to-day vendor and implementation partner relationships including scheduling, issue resolution, deliverable tracking, and accountability; escalate strategic or contractual decisions to the Director Oversee recurring system maintenance tasks performed by internal staff and vendor partners to ensure nothing is missed Support the Director in vendor evaluations, contract reviews, and technology assessments by providing operational context and team impact analysis Cross-Team Collaboration & Stakeholder Communication Collaborate effectively with peer-level managers across the firm and with the Lead Developer to coordinate work that spans teams, particularly when operational outcomes depend on development resources or cross-departmental cooperation Own the department’s reporting pipeline: ensure team updates are complete and consistent, synthesize them into leadership-ready reports, and maintain a reliable communication rhythm with firm leadership Communicate system changes, outages, and rollout timelines to affected stakeholders in clear, non-technical language Qualifications: 5+ years of experience in legal technology, professional services IT, or a comparable environment 3+ years of direct people management experience (supervising analysts, support staff, or technical teams) Demonstrated experience managing competing priorities across multiple concurrent projects Hands-on experience with legal practice management, billing, or document management systems — sufficient to triage issues, cover routine tasks, and engage meaningfully with technical work performed by the team Strong written and verbal communication skills; comfortable presenting to senior stakeholders and translating technical complexity into business language Experience with project tracking and reporting tools (ClickUp, Jira, or similar) Special Skills, Knowledge, Abilities: Experience with ProLaw, Aderant, or similar legal billing/practice management platforms preferred Familiarity with iManage or other enterprise document management systems preferred Experience with SQL, Power BI, or data reporting in a legal/professional services context preferred Knowledge of SharePoint, Microsoft 365 technologies, or related collaboration platforms preferred Experience with legal industry frameworks preferred CAPM, PMP, ITIL, or other relevant certification preferred Core Competencies: Operational Ownership: Takes full accountability for the department’s day-to-day performance without waiting for direction; ensures things get done reliably and consistently Technical Fluency: Engages meaningfully with the team’s technical work; can step in to triage, troubleshoot, and cover when needed rather than managing from a distance Leadership: Develops, motivates, and holds accountable a diverse technical team; models the work ethic and standards expected of the group Systems Thinking: Understands how changes in one system affect connected processes, teams, and stakeholders across the firm Prioritization: Triages competing demands and makes clear, defensible decisions about what matters most in the moment Communication: Translates technical complexity into clear language for both technical staff and firm leadership; maintains a consistent reporting rhythm Change Facilitation: Helps others navigate technology changes, process shifts, and organizational transitions — not just adapts personally but leads others through it Project Discipline: Keeps work on track through consistent follow-up on timelines, deliverables, and quality standards; coaches others to do the same Adaptability: Comfortable managing through ambiguity, shifting priorities, and evolving firm needs Additional Benefits: Paid parental leave Leadership training programs Comprehensive health insurance Casual dress code Mental health support resources Employee resource groups dedicated to promoting Diversity, Opportunity and Inclusion If you're ready to take the next step in your career with a firm that values innovation and a supportive workplace culture, we encourage you to apply to McAngus Goudelock & Courie! Thu, 04 Jun 2026 17:30:24 -0400 https://careers.iltanet.org/jobs/rss/22318966/applications-engineer https://careers.iltanet.org/jobs/rss/22318966/applications-engineer Chicago, Illinois, Neal, Gerber & Eisenberg LLP is a midsize Chicago Loop law firm in search of an Applications Engineer for their IT Department.   PRINCIPAL DUTIES & RESPONSIBILITIES:   Build, maintain, and deploy desktop and laptop images, security updates, application upgrades, and new software across physical and virtual desktop environments.  Develop and maintain scripts and automation tools to support software deployment, updates, and overall desktop management.  Install, support, and maintain desktop applications, including Microsoft Office, integrated add-ins, and other Firm software.  Manage desktop-related Active Directory Group Policies, software licensing audits, and virtual desktop pools.  Partner with IT team members to support and enhance front-end applications and help plan and deploy new technologies.  Provide advanced technical support, resolve escalated issues, work with vendors as needed, and support users through training and documentation.  Contribute to special projects and recommend improvements that strengthen workflows and system use across the Firm.  Provide on-call and after-hours support as needed. QUALIFICATIONS: Bachelor’s degree in Computer Science or a related field, or equivalent experience, with at least two years of Microsoft Windows desktop administration experience.  Three or more years of technical support experience in a professional services environment; law firm experience is preferred.  Experience with SCCM or a comparable endpoint management platform, along with working knowledge of Azure AD and Intune.  Experience with scripting or automation using .NET, VBA, and/or PowerShell.  Strong knowledge of Microsoft Office, third-party add-ins, desktop application integration, and Group Policy management.  Experience with virtual desktop environments, basic networking concepts, and desktop support in a managed enterprise environment.  Familiarity with legal desktop applications and document management or automation tools such as iManage and Litera Create is preferred.  Experience with generative AI tools such as Copilot, Claude, or ChatGPT, including agent creation and MCP server work, is preferred.  Strong communication, documentation, and user support skills, including the ability to provide one-on-one training and assist end users by phone.  Ability to organize and prioritize multiple projects effectively.  Available 35 hours per week, variable (M-F). PHYSICAL DEMANDS & WORK ENVIRONMENT:     The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.   COMPENSATION:   The expected salary range for this position is $115,000 - $130,000 per year.  Actual pay will be based on experience, education, job-related knowledge, market indicators and internal pay equity.  At NGE cash compensation is a starting point and we offer an exceptional Total Rewards Package for our business professionals.  To learn more about the NGE Experience, please visit: www. careers.nge.com. Tue, 02 Jun 2026 17:21:31 -0400 https://careers.iltanet.org/jobs/rss/22318902/chief-information-officer-cio https://careers.iltanet.org/jobs/rss/22318902/chief-information-officer-cio California, We are a law firm of approximately 220 professionals based in Los Angeles, California. Technology is central to how we deliver legal services — we operate a proprietary Salesforce-based platform that serves both clients and internal teams, and we maintain an in-house development organization actively building and expanding that platform. We are committed to technology-driven legal solutions and are seeking an experienced technology executive to lead our information and product development strategy. The Chief Information Officer (CIO) will serve as the firm’s senior technology executive, providing strategic leadership across two distinct domains: information governance, cybersecurity, and IT operations; and software product development. The CIO will oversee a 10-person development organization — including a Salesforce Certified Technical Architect, a Development Manager, and a Project Manager — while also ensuring the firm’s technology infrastructure, client data, and enterprise systems are secure, compliant, and aligned with business objectives. The CIO will serve as a trusted advisor to firm leadership on technology strategy, product development, cybersecurity, AI adoption, and digital transformation. They will work closely with attorneys, operations leaders, and client-facing teams to ensure technology investments drive meaningful improvements in service delivery, operational efficiency, and competitive positioning. Key Responsibilities Technology Strategy & Executive Leadership Develop and execute a comprehensive technology strategy aligned with the firm’s business goals, client service objectives, and long-term growth plans. Serve as the senior technology executive responsible for IT operations, software product development, cybersecurity, data governance, and AI strategy. Advise firm leadership on emerging technology trends, risks, and opportunities including AI, cybersecurity, and digital transformation relevant to the legal industry. Establish enterprise-wide technology policies, standards, and governance frameworks to ensure effective management and protection of firm and client information assets. Build and maintain a culture of security, accountability, innovation, and continuous improvement across the technology organization. Software Product Development & Engineering Leadership Lead and grow a 10-person development organization, including direct oversight of a Development Manager, Project Manager, and a Salesforce Certified Technical Architect. Own the product roadmap for the firm’s proprietary Salesforce-based platform, balancing client-facing feature development with internal operational needs. Drive software delivery excellence — establishing and maintaining engineering standards, release management practices, quality assurance, and development lifecycle processes. Collaborate with attorneys, operations leaders, and client service teams to translate business requirements into software solutions that enhance the client experience and firm efficiency. Make informed build-vs-buy decisions, evaluating third-party integrations and tools within the Salesforce and AWS ecosystem. Oversee Salesforce platform licensing, architecture governance, and long-term platform scalability in partnership with the Chief Architect. Cybersecurity, Privacy & Risk Management Lead the development and implementation of cybersecurity strategies, controls, and incident response programs to protect client and firm data. Oversee enterprise risk assessments, vulnerability management, business continuity planning, and disaster recovery initiatives. Ensure the firm meets client security requirements, including responding to client IT security audits and questionnaires. Establish and maintain metrics and reporting for cybersecurity posture, risk exposure, and compliance activities. AI Governance & Innovation Develop and oversee governance frameworks for the responsible use of artificial intelligence across the firm, including within client-facing and internal software products. Evaluate emerging AI technologies and identify opportunities to improve legal service delivery, client experience, operational efficiency, and software capabilities. Establish policies governing AI usage, data privacy, model risk management, and ethical considerations in the legal context. Data Governance & Enterprise Information Management Lead enterprise data governance initiatives to improve data quality, accessibility, retention, and lifecycle management across Salesforce and integrated platforms. Establish policies and procedures for information management, records retention, data classification, and information security. Develop reporting and analytics capabilities to support data-driven decision making by firm leadership.   IT Operations & Infrastructure Oversee all IT operations including network infrastructure, end-user support, hardware, and enterprise software systems. Manage the firm’s AWS cloud infrastructure in coordination with the development team and Chief Architect. Evaluate and oversee strategic technology vendors, Salesforce licensing, and third-party service providers. Develop and manage the technology budget, ensuring cost-effective allocation of resources across operations and development.   Compliance, Audit & Regulatory Readiness Ensure compliance with applicable data privacy regulations, cybersecurity frameworks, and legal industry standards. Coordinate internal audits, external audits, risk assessments, and compliance reviews. Maintain policies, procedures, and training programs supporting regulatory and certification requirements.   Compensation & Location Base Salary: $250,000 – $275,000, commensurate with experience. Performance-based annual bonus. Comprehensive benefits package including medical, dental, vision, and 401(k). Location: Los Angeles, California, Remote (West Coast & Mountain Time Preferred)   Success Metrics Timely, high-quality delivery of software features and platform enhancements against the product roadmap. Strengthened cybersecurity posture and reduced organizational risk. Positive client and attorney satisfaction with platform performance, reliability, and new capabilities. Effective retention and development of the technology team. Alignment of technology investments with firm strategy and measurable improvements in operational efficiency. Successful compliance with applicable regulatory requirements and client security standards. Additional Information WR Immigration is committed to creating, fostering, and preserving an inclusive environment. We support our team members from all nations and backgrounds to achieve their goals and build lives of purpose and success. We recognize that our team members bring diverse talents, skills, and experiences, and we believe it is our responsibility to create an inclusive and respectful workplace that inspires excellence and compassion, both internally and in our service to clients. Please note, we are not working with outside recruiters for this position WR Immigration does not accept unsolicited resumes from recruiters or employment agencies. The firm will not be responsible for any referral fees or other compensation in the absence of a signed agreement between WR Immigration and the recruiter or agency. Any unsolicited resumes submitted without such an agreement, including those sent directly to hiring managers, will be considered the property of WR Immigration, and the firm reserves the right to pursue and hire candidates submitted in this manner without financial obligation. Qualifications & Experience Required 10+ years of progressive technology leadership experience, including direct management of software development teams. Demonstrated experience leading both IT operations and product/software development organizations simultaneously. Working knowledge of the Salesforce platform ecosystem (Sales Cloud, Experience Cloud, Apex, Lightning Web Components) sufficient to provide informed strategic oversight of a Salesforce development team. Familiarity with AWS cloud infrastructure and its role in supporting Salesforce-integrated environments. Proven ability to manage and prioritize product roadmaps for both client-facing and internal software platforms. Strong understanding of cybersecurity principles, data privacy regulations, and risk management frameworks applicable to professional services environments. Experience managing executive-level stakeholder relationships and translating complex technology concepts for non-technical audiences. Excellent communication, leadership, and organizational change management skills. Bachelor’s degree in information systems, Computer Science, Business Administration, or a related field.   Preferred Experience within legal services, legal technology, professional services, financial services, or other highly regulated industries. Experience managing or working alongside Salesforce Certified Technical Architects or similarly credentialed platform leads. Certifications such as CISSP, CISM, CRISC, or equivalent cybersecurity credentials. Experience leading AI governance programs and enterprise AI adoption initiatives. Background in Salesforce implementation or consulting environments (e.g., Salesforce partner firms or legal tech companies). Advanced degree (MBA, MS in Computer Science, or equivalent) preferred. Tue, 02 Jun 2026 15:33:27 -0400 https://careers.iltanet.org/jobs/rss/22316134/contract-specialist https://careers.iltanet.org/jobs/rss/22316134/contract-specialist Chicago, Illinois, Chapman and Cutler LLP is seeking a Contract Specialist to join our Practice Innovations contract review team. This role is ideal for a highly analytical professional who enjoys detail-intensive contract analysis and drafting and is motivated by improving how legal services are delivered through process design and advanced technology (including generative AI).   The Contract Specialist will collaborate with Firm attorneys and clients to review, edit, draft, and manage contracts. The Contract Specialist is a member of the Practice Innovations contract review team, works under the supervision of Chapman attorneys, and reports to the Contract Review Manager. This position requires occasional in-office presence and provides flexibility for remote work.   The responsibilities of the Contract Specialist will include:   Reviewing a high volume of contracts with accuracy and thorough attention to detail while following specific legal and client guidelines Using technology to support efficient, high-quality delivery of contract review services Revising and commenting on contracts to suggest alternate language based on guidelines and incorporating client requirements Preparing redlines and comparing new contracts against precedent materials to ensure consistency and identify deviations Managing multiple reviews simultaneously, meeting deadlines and prioritizing projects according to client and team needs Communicating with clients and counterparties to explain changes and comments in documents Partnering with the Practice Innovations team to develop strategies that promote innovation and deliver improved processes and technology tools Assisting the Practice Innovations team in assessing new AI tools and enhancing workflows via use of AI tools Participating in training of new contract review team members Serving as point of contact for questions and requests from client and team members   MINIMUM QUALIFICATIONS : Candidates must have a JD and at least two (2) years of experience in a professional setting, or a minimum of four (4) years’ experience in a professional setting. Licensed attorneys will be given preference. Additional preference is given to those with prior contract analysis, law firm, or in-house experience.   Familiarity with generative AI platforms (e.g., ChatGPT, Claude, Gemini) and prompt engineering Experience assessing automation opportunities in business processes Critical thinking skills with ability to read dense materials with close attention to detail Excellent verbal and written communication skills, and keen problem-solving skills Experience working with spreadsheet and database software and/or business systems is desired Exposure to or experience in using generative AI tools for legal work Pride of ownership with client service The ability to communicate and discuss complex concepts with a high level of professionalism and confidentiality Excellent time management and project management skills, with ability to work independently to meet objectives and deadlines Patient and pragmatic when working with clients, third parties, managers, and colleagues Self-starter, willing to learn new technologies and operational frameworks Committed to following all Firm security protocols and maintaining information security   In accordance with the Illinois Pay Transparency Law, the expected salary range for this Illinois position is $78,000-$105,000 dependent on previous experience and team fit.  The benefits overview for this position is available for review at the below link. Benefits Overview Please submit a cover letter and resume.  All applicants will be considered; however, the hiring decision will be made based on qualifications for the position.   Chapman and Cutler LLP is an Equal Opportunity Employer M/F/D/V/SO. Mon, 01 Jun 2026 17:35:39 -0400 https://careers.iltanet.org/jobs/rss/22310705/application-analyst-document-management https://careers.iltanet.org/jobs/rss/22310705/application-analyst-document-management Nationwide, The Application Analyst - Document Management is responsible for the day-to-day administration, support, and optimization of the firm’s document management platform, with a strong emphasis on NetDocuments (preferred) or iManage. This role ensures the secure, accurate, and timely organization of documents related to new business intake, supports ongoing user access and security requirements, and acts as a key escalation point for complex document management issues. The analyst will also partner closely with training and operational teams to support testing, documentation, and user enablement for system enhancements and future updates. This is a fully remote position. Primary Job Duties: Document Management & New Business Support Ensure accurate and timely transfer, filing, and organization of documents for new business and matters, following firm standards and best practices. Validate document metadata, naming conventions, and workspace structure to maintain consistency and searchability. Support document migrations, refiling efforts, and bulk profile updates as needed. Security & Access Administration Maintain and administer the document management security model, including workspace, folder, and document level permissions. Provision, modify, and decommission user access for new hires, role changes, and departures, ensuring compliance with firm policies. Troubleshoot and resolve access related issues and permission conflicts. Templates & Configuration Create, maintain, and enhance custom document templates, including standardized firm and matter specific templates. Coordinate with business stakeholders to gather requirements and ensure templates align with operational and branding standards. Test and validate template updates prior to release. Support & Issue Resolution Serve as an escalation point for complex or high impact document management support tickets. Diagnose and resolve issues related to document filing, email management, security, integrations, and system behavior. Work with vendors or internal technical teams when advanced troubleshooting is required. Training, Testing & Collaboration Coordinate with the training team and end users to support system testing, user acceptance testing (UAT), and validation of enhancements. Assist in the creation and maintenance of training materials, job aids, and documentation for new features and process changes. Provide input on process improvements and user adoption strategies. Key Competencies: Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message. Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner. Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession. Planning & Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies.    Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 3+ years of experience supporting a Document Management System (DMS) in a professional services or legal environment. Hands on experience with iManage or NetDocuments (NetDocuments strongly preferred). Experience managing security models, permissions, and user access within a DMS. Strong understanding of document lifecycle management, metadata, and filing standards. Proven ability to troubleshoot complex issues and manage escalated support requests. Strong attention to detail and organizational skills. Preferred Qualifications Experience in a law firm or legal services environment. Familiarity with DMS integrations with Microsoft Office and Outlook. Experience supporting document migrations or large scale restructuring efforts. Prior involvement in training, documentation, or user enablement initiatives. Skills & Competencies Analytical and problem solving mindset Strong written and verbal communication skills Ability to collaborate effectively with IT, training teams, and business users Ability to manage multiple priorities in a fast paced environment Customer service oriented approach to support Fri, 29 May 2026 16:11:58 -0400 https://careers.iltanet.org/jobs/rss/22310815/applications-engineer-financial-systems https://careers.iltanet.org/jobs/rss/22310815/applications-engineer-financial-systems Nationwide, Polsinelli does not accept unsolicited resumes from search firms or agencies. Please, no phone calls or emails.   At Polsinelli,  What a Law Firm Should Be  is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you!  Polsinelli is hiring for an Applications Engineer- Financial Systems. This role can be performed remotely, but candidates must be located near one of our offices and be able to come in if needed.   POSITION OVERVIEW The Applications Engineer - Financial Systems is a hands-on member of the Financial Applications Team responsible for the administration, support, enhancement, and technical delivery of the firm's financial applications portfolio. Working closely with Finance & Accounting, IT, business stakeholders, and external vendors, this role supports Elite 3E and related billing, accounting, expense, time-entry, cash movement, and reporting systems; develops and maintains integrations, templates, and reporting assets; and helps ensure accurate, stable, and secure financial operations across the firm. The role is essential to day-to-day production support, system improvement, and the consistent delivery of trusted financial data.   CORE RESPONSIBILITIES Act as a hands-on liaison between Finance & Accounting, IT, and external vendors for assigned applications, coordinating issue resolution, system maintenance, and enhancement delivery. Administer, configure, and support the day-to-day operation of Elite 3E and the firm's integrated finance applications supporting billing, accounting, expense management, time entry, cash receipts, and financial reporting. Support system configuration, role-based security, user provisioning, on/offboarding, templates, master data, and change control for applications and platforms under team purview. Design, build, test, and support finance-related integrations and interfaces, including Boomi jobs, bank and ACH connections, data imports and exports, reporting feeds, and other upstream/downstream system dependencies. Develop and maintain queries, reports, dashboards, extracts, and reconciliations that provide accurate and timely financial data to Finance, Accounting, and firm leadership. Monitor application performance, scheduled jobs, and interface processing; troubleshoot failures, analyze root cause, and coordinate timely recovery or permanent resolution. Partner closely with Finance and operations teams to support month-end and year-end processing, validate outputs, and resolve data issues affecting financial integrity. Translate business requirements into clear functional and technical specifications and participate in solution design, estimation, implementation, and post-deployment support. Execute and support testing disciplines, including unit testing, system testing, UAT coordination, release validation, and defect triage for upgrades, patches, fixes, and new functionality. Support custom templates, forms, dashboards, workflows, and other configuration or customization objects within the firm's legal financial management platforms. Produce and maintain clear documentation for system configuration, integrations, support procedures, release notes, and operational runbooks. Collaborate closely with Accounting, Billing, Collections, AP, AR, Treasury/Cash Management, IT, Information Security, Data/BI teams, and vendors to deliver stable, secure solutions. Identify opportunities for process improvement and automation that reduce manual effort, improve user experience, and strengthen controls and auditability across finance operations. Provide responsive application support, knowledge transfer, and user guidance, and participate in after-hours support or critical issue response as needed.   TECHNICAL AND SKILL REQUIREMENTS Progressive experience supporting legal finance applications in a law firm or similarly complex professional services environment. Hands-on experience with Elite 3E or another enterprise legal financial management platform; comparable experience with Aderant Expert, Aderant Sierra, or a related platform is strongly considered. Must have legal experience/expertise. Demonstrated experience supporting applications within a legal finance ecosystem, ideally including many of the following or closely related equivalents: Intapp Time, Intapp Terms, Proforma Tracker/Billstream, BillBlast, BillBack, ARCS3, Chrome River/Emburse, ClientPay/LawPay, ALP Imaging, Clocktimizer, Xcelerate, and e-billing platforms. Experience with Boomi, Biztalk, or comparable middleware/integration tooling, including scheduled jobs, APIs, flat-file integrations, imports/exports, and bank/ACH integrations. Strong SQL and relational database skills, including the ability to write queries, analyze table structures, validate data, troubleshoot issues, and support reporting and extract requirements. Experience with reporting and BI tools such as SSRS, Power BI, or comparable platforms. Experience supporting system security, role-based access, user provisioning, and audit-sensitive controls within financial applications. Working knowledge of XML, CSV/file-based interfaces, APIs, and structured testing and documentation practices; scripting or automation experience preferred. Experience supporting templates, forms, dashboards, workflow-related customizations, and environment migrations within legal financial management platforms. Participate in the design, documentation, development, testing, installation, and support of Design Gallery solutions. Strong background in testing disciplines, including unit testing, system testing, UAT coordination, release validation, and defect triage. Strong understanding of financial controls, data governance, reporting accuracy, and the operational requirements of a multi-office legal finance environment. Proven analytical, troubleshooting, and communication skills, with the ability to work effectively with both technical and non-technical stakeholders; experience supporting cloud/SaaS finance applications and modernization initiatives preferred.   The budgeted salary range for this position is $130,000 - $150,000.  As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.    Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.  TECHNICAL AND SKILL REQUIREMENTS Progressive experience supporting legal finance applications in a law firm or similarly complex professional services environment. Hands-on experience with Elite 3E or another enterprise legal financial management platform; comparable experience with Aderant Expert, Aderant Sierra, or a related platform is strongly considered. Must have legal experience/expertise. Demonstrated experience supporting applications within a legal finance ecosystem, ideally including many of the following or closely related equivalents: Intapp Time, Intapp Terms, Proforma Tracker/Billstream, BillBlast, BillBack, ARCS3, Chrome River/Emburse, ClientPay/LawPay, ALP Imaging, Clocktimizer, Xcelerate, and e-billing platforms. Experience with Boomi, Biztalk, or comparable middleware/integration tooling, including scheduled jobs, APIs, flat-file integrations, imports/exports, and bank/ACH integrations. Strong SQL and relational database skills, including the ability to write queries, analyze table structures, validate data, troubleshoot issues, and support reporting and extract requirements. Experience with reporting and BI tools such as SSRS, Power BI, or comparable platforms. Experience supporting system security, role-based access, user provisioning, and audit-sensitive controls within financial applications. Working knowledge of XML, CSV/file-based interfaces, APIs, and structured testing and documentation practices; scripting or automation experience preferred. Experience supporting templates, forms, dashboards, workflow-related customizations, and environment migrations within legal financial management platforms. Participate in the design, documentation, development, testing, installation, and support of Design Gallery solutions. Strong background in testing disciplines, including unit testing, system testing, UAT coordination, release validation, and defect triage. Strong understanding of financial controls, data governance, reporting accuracy, and the operational requirements of a multi-office legal finance environment. Proven analytical, troubleshooting, and communication skills, with the ability to work effectively with both technical and non-technical stakeholders; experience supporting cloud/SaaS finance applications and modernization initiatives preferred. Fri, 29 May 2026 17:45:03 -0400 https://careers.iltanet.org/jobs/rss/22304565/business-solutions-analyst https://careers.iltanet.org/jobs/rss/22304565/business-solutions-analyst Nationwide, As a member of the Project Management Office (PMO) within the Knowledge Management (KM) Department, the Business Solutions Analyst plays a key role in translating attorney and business needs into practical, scalable firm solutions. Working closely with group operations management, KM, IT and vendors, this role helps design, implement and optimize firm tools, workflows and data to improve efficiency, consistency and knowledge sharing across the firm. The analyst supports both traditional firm business initiatives and emerging capabilities, including AI-enabled solutions, ensuring they are well-governed, user-focused, and aligned with firm strategy. Essential Functions & Responsibilities Business and Practice Needs Analysis Support project managers to understand workflows, pain points and knowledge gaps gathered from attorneys, practice groups and business teams. Translate legal and operational needs into functional requirements for firm business tools and solutions. Identify opportunities where knowledge, data, or AI can improve efficiency or quality. KM Solutions Design and Enablement Identify firm solutions such as: practice portals and resources pages, precedent and clause libraries, matter-centric knowledge views, AI-enabled research, drafting and retrieval workflows. Define use cases and success criteria for KM initiatives. Support pilot and proofs of concept for new tools. AI and Advanced Capabilities Support Identify and document AI-ready use cases across practices. Assist with prompt design, training materials and usage guidance. Help monitor adoption, effectiveness and risks if AI tools. Support feedback loops for continuous improvement. Education & Experience Bachelor's degree in Business Administration, Information Systems or a related field. Minimum 3 years of experience as a Business Analyst or similar role within a law firm environment Proven experience in project management methodologies (Agile, Waterfall) String understanding of legal workflows and practice group needs Experience with KM systems, legal tech, or enterprise platforms Skilled in using process automation platforms (PowerAutomate, NeotaLogic, document automation tools, etc,) Ability to translate between technical and non-technical audiences Analytical mindset with strong documentation skills Comfort working with data, AI-enabled tools, and process improvement Positive approach to team collaboration and goodwill ambassador for the Knowledge Management Department when working with attorneys, practice groups and other firm administrative departments. Solid organizational, analytical and communication skills, with the ability to multitask and re-prioritize as necessary to meet competing deadlines, collaborate effectively across multiple teams and present complex findings in clear, actionable format.   Knowledge & Skills Serve as a liaison between KM, IT, Group Operations, and vendors as related to firm projects. Support implementation, configuration, and optimization of platforms (DMS, experience databases, AI tools). Evaluate new KM and legal tech solutions and assist with vendor assessments. Help define and document: Knowledge taxonomies and metadata standards, content lifecycle and curation workflows, data quality and validation rules. Support governance efforts related to AI, data usage, and knowledge security. Assist in documenting knowledge sources and system dependencies. Create functional requirements, workflows and solution documentation. Map current-state vs. future-state processes. Support change management efforts related to KM and firm initiatives, Document integrations between new systems and other firm platforms. Develop comprehensive documentation to support project execution, facilitate knowledge transfer, and enable effective training and adoption. The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. Wed, 27 May 2026 12:31:32 -0400 https://careers.iltanet.org/jobs/rss/22298273/ip-operations-director https://careers.iltanet.org/jobs/rss/22298273/ip-operations-director Bloomfield Hills, Michigan, SUMMARY: Lead and oversee the Firm’s IP Operations department, including docketing, PCT, and foreign filing resources and personnel, and continuously develop departmental procedures and policies, with the use of technology, to ensure efficient, accurate, consistent, and operational excellence for the Firm and its clients. This role drives innovation within the department, oversees high-performing teams, and ensures initiatives are executed timely, within budget, and aligned with the Firm’s goals and strategic objectives. ESSENTIAL DUTIES: Provide direction and oversight to the Firm’s Docketing team to ensure that it is well positioned to consistently and efficiently update and maintain the Firm’s docketing systems based on daily action items received from the US Patent and Trademark Office, the Firm’s clients, and the Firm’s foreign associate teams. Provide direction and oversight to the Firm’s PCT and Foreign Filing teams to ensure that they are well positioned to consistently and efficiently manage and direct timely PCT and foreign filings, including applications filed with the US Patent and Trademark Office as well as applications filed with foreign patent offices via the Firm’s foreign associate teams. Continue the Firm’s efforts to leverage AI functionality to increase efficiency and improve the Firm’s workflows and procedures. Assist and support the Firm’s efforts to prioritize tasks, maintain team focus, and address performance and personnel challenges. Ensure accountability, smooth execution, and oversight of: Timely docketing entry of deadlines, verification, and the delivery/accessibility of necessary communications firmwide. Delivery of necessary reports firmwide. Timely filing of necessary matters and documentation of foreign, National Phase, and PCT filings. Timely completion of updates to client databases under the docketing department’s responsibility. Facilitate cross-training, collaboration, as well as task and function specific department services to ensure smooth and consistently efficient support and productivity. Assist in maintaining and developing standard communication procedures for attorney teams and clients. Oversee projects and transfers to ensure each facet is assigned appropriately and completed. Ensure resources are available to maintain necessary operations daily, during holidays, as well as emergencies (weather or outage related). Interface directly with attorneys and assistants as necessary to help facilitate the completion of tasks and address any concerns or problems. Communicate and collaborate with the Executive Director, Firm committees, groups, and departments to ensure IP Operations maintain streamlined and cost-effective practices for the Firm. Liaise with the accounting, IT, and HR directors to ensure the Firm’s departments maintain cooperative and symbiotic relationships to optimize practices across the Firm and effectively address challenges. Monitor incoming communications to and from various groups and address anomalies, as necessary. Manage vendor and membership management (e.g., CPI, Black Hills, IPDAS, NDA, etc.), address potential or imminent challenges, and communicate needs or changes that require review. Manage IP data analysis and reporting for the firm related to: Reciprocity reporting of incoming and outgoing transactions and revenue to allow attorneys to generate respective reports. Quality assurance queries to ensure data accuracy. Oversight and management of customer numbers. Maintain cost-effectiveness while upholding operational efficiency, and quality of work of IP Operations for the firm. Send necessary announcements firmwide regarding holidays/closures and significant changes in laws or procedures. Use the CPI docketing system and the annuity system invoicing to ensure overall costs are synced to accounting records and properly applied to each office and group. QUALIFICATIONS: Strong technical knowledge of IP docketing and record management systems and processes. Proven knowledge and ability to effectively manage domestic and foreign IP prosecution dockets (patents, trademarks, copyrights) and oversee IP records. Proven leadership and organization abilities, as well as exceptional oral and written communication skills, and sound judgment. Proficiency in Microsoft Office Suite and/or related software, docketing systems, and the ability to effectively utilize various applications such as iManage, CPI, and IPDAS. Familiarity with recent developments in the use of AI functionality in IP Operations systems. Ability to effectively work in a fast-paced environment, and manage conflicting priorities, Familiarity with USPTO, WIPO, and international filing systems, procedures, and requirements. Knowledge of electronic filing systems and databases. Ability to delegate tasks, evaluate performance, and develop staff. Commitment to accuracy, confidentiality, and compliance. EDUCATION & EXPERIENCE: At least eight (8) years of relevant IP experience and at least three (3) years in a supervisory role. Bachelor’s or master’s degree in a related area is preferred or a combination of specialized IP training with experience. Salary will be based on experience. Sat, 23 May 2026 13:58:29 -0400 https://careers.iltanet.org/jobs/rss/22295654/knowledge-and-intelligence-solutions-administrator https://careers.iltanet.org/jobs/rss/22295654/knowledge-and-intelligence-solutions-administrator Nationwide, Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Ready to help build something from the ground up? Wilson Sonsini is seeking a Knowledge and Intelligence Solutions Administrator to play a key role in shaping the firm’s initial Foundation deployment from strategy through execution. This is a unique opportunity to contribute to the planning, development, and rollout of a cross-departmental initiative that will influence how knowledge, intelligence and business development solutions evolve across the firm.  The Knowledge and Intelligence Solutions Administrator will lead the implementation, administration, and continuous improvement of the firm’s experience management platform, Litera Foundation. This role is responsible for ensuring that experience data is accurate, accessible, and strategically leveraged to support business development, knowledge sharing, and analytics across the firm. The ideal candidate is a collaborative, service-oriented professional who combines strong technical platform expertise with excellent judgment, communication skills, and execution. This position is available as a virtual or hybrid work arrangement. Responsibilities include: Lead the implementation, testing, rollout, and ongoing administration of Litera Foundation across the firm. Serve as the primary business owner and subject matter resource for Foundation, including configuration, enhancements, workflows, and user support. Manage platform governance and data stewardship practices to promote consistency, usability, and data quality. Partner with KM, Business Development and Competitive Intelligence teams to prioritize enhancements, gather requirements, and improve processes for collecting and maintaining experience data. Deliver training, documentation, and support for attorneys and business professionals, with a focus on user adoption and best practices. Coordinate testing for releases, upgrades, and enhancements, and communicate changes clearly to stakeholders. Act as the primary liaison with the vendor regarding support issues, upgrades, product feedback, and enhancement requests. Develop and support governance forums or working groups focused on platform standards, change management, and service expectations. Maintain administrative documentation, reporting, communications, and project coordination related to Foundation initiatives. Qualifications 5+ years of experience in knowledge management, legal operations, experience management, or data systems administration in a law firm, corporate legal department, or other professional services environment. 3+ years of hands-on experience with Litera Foundation, including both front-end and back-end functionality. Strong experience with legal or professional services technology, such as experience databases, legal research tools, workflow systems, legal project management platforms, or related practice support tools. Ability to work effectively with lawyers, business development and marketing teams, administrative departments, and outside vendors. Strong project management skills, including the ability to manage multiple priorities and advance initiatives with limited supervision. Excellent written and verbal communication skills, with the ability to explain systems, processes, and benefits to varied audiences. Demonstrated commitment to change management, process improvement, user adoption, and the ongoing evolution of complex data and technology solutions. Experience supporting a range of legal practices, including transactional, litigation, and regulatory matters, is preferred. Familiarity with integrated third-party data platforms such as PitchBook, Capital IQ, Bloomberg, Lex Machina, or similar tools is a plus. The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: Palo Alto, New York, San Francisco: $102,000 - $138,000 per year. Austin, Boston, Boulder, Century City, Delaware, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C.: $91,800 - $124,200 per year. The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package. Benefits information can be found here . Equal Opportunity Employer (EOE). https://careers.wsgr.com/openings/knowledge-and-intelligence-solutions-administrator/   Fri, 22 May 2026 19:05:44 -0400 https://careers.iltanet.org/jobs/rss/22289975/it-technology-coach https://careers.iltanet.org/jobs/rss/22289975/it-technology-coach Portland, Oregon, This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an IT Technology Coach to join our team in our Portland office. This is an essential position that will require five days in-office. The IT Technology Coach provides a superior level of expertise around a multitude of applications and technology in use throughout the firm. This position provides expert-level, white-glove technical support and instruction to firm lawyers and professional staff and prioritizes understanding their needs and workflows to enhance efficiency and client service. Expert technical and customer service skills are paramount. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: Provide personalized, white-glove support and coaching to lawyers and staff on firm applications, hardware, mobile devices, and security best practices Manage and triage incoming Service Desk tickets. Provide regular written or verbal follow-ups with users, maintain clearly written and comprehensive ticket work notes, and resolve tickets in a timely manner Keep professional skills current by taking relevant training and continuing education courses. Apply and share these skills back on the job to the betterment of the department and firm Maintain high quality standards within the team by supporting good practices and habits. Identify and encourage areas for growth and improvement within the team Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members, leadership, and other affected parties Quickly provide Level II and Level III technical advice/support, installation/configuration, troubleshooting assistance, and problem resolution for PCs (both laptops and desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and document transfers through all Service Desk support channels Manage multiple tasks from initiation to closure in an organized fashion. This includes the setting of expectations, communication of progress and issues, identification and escalation of risks, and prioritization of tasks. Document all support interactions and their resolutions in the incident tracking database. Provide Service Desk call center backup for the Information Technology (IT) Support Analyst team Seek opportunities to help attorneys and staff leverage our existing technologies within their workflow of delivering legal services to clients. Document the successes for the benefit of others Maintain awareness and adherence of security measures, policies, methods, and procedures that safeguard the integrity of and access to enterprise systems, files, and firm data. Promote a culture that promotes information security as an integral part of IT architecture and business processes Provide support for all audio/visual needs within the local office. Partner with Lead AV Specialist and colleagues in all offices to ensure meetings are setup on time and executed without issues. (Not applicable in Seattle.) Travel, provide after-hours support, and work non-business hours as necessary Join us if you have: 3+ years’ experience in a law firm providing direct hardware and software support; experience providing knowledge transfer and technical training preferred Bachelor's Degree in IT or related field preferred Expert understanding of desktop, laptop, mobile device, printer, various Windows OS, and Microsoft 365/Office Suite support and coaching Superior troubleshooting, decision-making, follow-up, follow-through, and priority setting skills; demonstrated ability to practice good judgment Tenacious problem-solving skills with attention to detail and quality control Exceptional organizational, interpersonal, and customer service skills; ability to handle stressful situations in a calm, composed manner while maintaining focus on the objectives at hand Demonstrated ability to quickly learn new technologies, to understand the value-added, and pass that knowledge on to others Excellent communication skills, both verbal and written, with all levels of a professional services organization are required. Must be able to communicate easily with stakeholders about their requirements, expectations, and risks within the context of a given effort ITIL Foundations or equivalent Skilled at using ticketing system (ServiceNow) Who We Are Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them. What’s in it For You? DWT offers competitive compensation in addition to ample benefits including but not limited to: Choice of health and vision insurance plans 2 paid volunteer days for qualifying community service work Dental plan Fertility and adoption benefit Paid sabbatical after 13 years of service Tuition reimbursement Commuter benefits Retirement contribution This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Davis Wright Tremaine LLP fosters a culture where all talented individuals—including those who are traditionally underrepresented in the legal profession—can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm’s commitment to DEI here: www.dwt.com/dei .    Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email humanresources_confidential@dwt.com .   If you are interested in this opportunity, please apply here. Wed, 20 May 2026 16:21:04 -0400 https://careers.iltanet.org/jobs/rss/22279931/information-security-operations-and-compliance-analyst https://careers.iltanet.org/jobs/rss/22279931/information-security-operations-and-compliance-analyst Philadelphia, Pennsylvania, Stradley Ronon Stevens & Young, LLP is a national, full-service law firm founded in Philadelphia, Pennsylvania, with marquee practices in investment management, litigation, and business. We are committed to smart growth, innovative thinking, excellence, and integrity. With 225 attorneys and 180 business professionals, we proudly serve a diverse base of household-name clients, many of whom help shape the world of financial services and products, working together to produce achievements greater than the sum of our parts. As a Security Compliance Analyst, you will support and continuously improve the Firm’s information security governance, risk, and compliance program. In this role, under the direction of the Director of Information Security and Chief Information Officer, you will act as the primary subject matter expert (SME) of key elements of Security Operations, including performing internal audit readiness, ISO/IEC 27001 alignment, and remediation tracking. You will maintain and enhance the Firm’s Information Security Management System (ISMS) and other adopted compliance frameworks, conduct enterprise risk assessments, and partner with threat, technical and business teams to identify control gaps and drive timely, sustainable remediation. You will also lead the Firm’s Vendor Risk Management Program, operating a continuous third?party risk assessment process to ensure vendors meet established security and compliance expectations. This role serves as a Security Compliance Subject Matter Expert supporting the Director of Information Security during client security reviews and audits, completing security questionnaires, coordinating evidence collection, and supporting follow?up inquiries. Additional responsibilities include facilitating business continuity activities, and recommending control and process improvements based on lessons learned. Security Compliance Serve as a Security Compliance Subject Matter Expert (SME) during client security reviews and audits. Complete initial responses to client security questionnaires, coordinating with internal stakeholders as needed. Support follow?up inquiries and provide evidence of control effectiveness. Own, maintain, and improve the Firm’s Information Security Management System (ISMS) related to ISO 27001 and other compliance frameworks (e.g., ISO 42001, etc.). Maintain the Statement of Applicability (SoA), oversee control implementation, and prepare audit evidence as necessary. Facilitate the periodic review and continuous improvement of ISMS policies, standards, and procedures. Conduct annual enterprise risk assessments and oversee the development and execution of risk treatment plans. Design and execute an internal audit program to assess ISO 27001 readiness and remediation status. Ensure ongoing alignment with ISO/IEC 27001 requirements through defined, repeatable processes. Track, report, and communicate operational risks, control gaps, risk acceptance decisions, and opportunities for improvement to stakeholders. Security Operations Partnering with the Operations and Cyber Threat Analyst, maintain, and continuously improve the Firm’s Security Operations. Identify and implement process improvements, including opportunities for automation and operational efficiency. Maintain and enhance the Firm’s Information Security metrics and reporting program to measure control effectiveness and risk posture. Own the end?to?end tracking and remediation of security operational outcomes, ensuring timely resolution with appropriate teams. Own and maintain the Firm’s Vendor and Product Risk Management Program. Operate a continuous vendor risk assessment program in compliance with the Firm’s Vendor Management Policy. Regularly review vendor payments and contracts to identify third parties not formally onboarded or under active risk management. Produce vendor risk and compliance reports, tracking identified gaps through remediation and closure. Design and manage a recurring reassessment process to ensure vendors continue to meet security and risk management expectations. Perform product risk assessments for new and existing technologies to evaluate security posture, data handling practices, and alignment with internal security requirements. Lead and maintain the firm’s Business Continuity Program (BCP) and support documentation. Coordinate the development, review, and annual update of Business Impact Analyses (BIAs) across departments and practice groups. Ensure alignment between business continuity planning and IT disaster recovery capabilities. Security Awareness & Training Partnering with the Operations and Cyber Threat Analyst, deliver Information Security Awareness training for all new hires. Develop and conduct targeted, ad?hoc training for individuals who fail to complete required training or repeatedly fail phishing simulations. Partner with HR and leadership to promote a strong security?aware culture across the Firm. Project Subject Matter Expert (SME) Act as a SME for initiatives and projects aimed at enhancing security compliance and operational security processes. Participate in process improvement efforts, tool evaluations, and automation initiatives to strengthen security operations effectiveness and compliance maturity. Complete assigned project tasks expertly and on time.     Required Qualifications Bachelor’s degree in information security, information systems, risk management, business, or a related field (or equivalent experience). 2 - 4 years of experience in information security compliance, risk management, IT audit, or business continuity roles. Working knowledge of information security frameworks and regulatory expectations relevant to professional services or law firms. Strong documentation, organizational, and stakeholder coordination skills. Ability to translate technical and operational concepts into clear, audit?ready documentation. Preferred Qualifications Experience in a law firm or professional services environment. Familiarity with client security assessments and outside counsel guidelines. Professional certifications such as CISA, CRISC, ISO 27001 Lead Implementer / Lead Auditor. Fri, 15 May 2026 17:12:10 -0400 https://careers.iltanet.org/jobs/rss/22259669/legal-software-applications-trainer https://careers.iltanet.org/jobs/rss/22259669/legal-software-applications-trainer Seattle, Washington, Legal Software Applications Trainer Keller Rohrback L.L.P., a Pacific Northwest–based and nationally recognized law firm known for its cutting?edge cases, is seeking a dynamic and highly technically proficient Legal Software Applications Trainer with a minimum of five (5) years of experience for our Seattle office. This is a hybrid position , requiring onsite presence two days per week, as well as additional in?office time for new?hire training and other purposeful business needs. The Legal Software Applications Trainer serves as a vital bridge between legal professionals and legal technology.  You will be responsible for designing, developing, and delivering comprehensive technology training programs for attorneys and staff. You will play a critical role in onboarding new hires and driving the effective use of legal software to improve efficiency across the firm.  In addition to training this position provides support with end?user training, troubleshooting and assistance—particularly in specialized legal applications—to ensure optimal system performance and user adoption.  To support a successful transition, there will be an opportunity to learn specialized software applications directly with our current Senior Applications Support Specialist prior to their planned retirement.  This position works under the guidance and direction of the Firm’s IT Manager. Key Responsibilities: Curriculum Development:  Working individually and with application consultants to create, maintain, and update training materials, user guides, and on-demand tutorials for legal applications.  Continuously improve training based on feedback. Training Delivery:  Conduct in-person, virtual, and hybrid training sessions for new hires and ongoing development for our attorneys and staff. AI Integration:  Train staff on approved AI-driven tools and resources. Support & Troubleshooting: Provide support and troubleshooting assistance to users, including root cause analysis and resolution of application-related issues. Technology Adoption:  Collaborate with practice groups to understand needs and promote best practices for using legal tools. Work closely with IT Manager for approval and implementation. Document Production : Assist legal assistants, paralegals and attorneys with documents, template and software application troubleshooting. Vendor Management : With guidance from our IT Manager, engage with vendors for support and evaluate technology upgrades and training. Software Product Feedback: Provide product feedback to legal software providers to help drive product enhancements and improvements.   Qualifications: Experience:  5+ years of experience in legal training or legal technology consulting. Technical Skills:  Proficiency in learning and creating training programs. Understanding of server software applications and web technologies is beneficial.   AI: Demonstrated working knowledge of AI-powered tools and platforms. Analytical Skills: Strong troubleshooting and problem-solving skills to resolve software application usage by members of the firm. Education:  Bachelor’s degree preferred; law firm experience is highly desirable. Communication Skills:  Exceptional presentation skills, with the ability to translate complex technical concepts into easy-to-understand training for non-technical users.    Key Software Applications: 360 Office Suite NetDocuments (DMS) Best Authority JuraLaw DocuSign BigHand Create Power PDF Adobe Suite Microsoft Teams Zoom Microsoft CoPilot Salary: $100,000 – $120,000 DOE Benefits: Keller Rohrback’s benefits package focuses on the health and well-being of our team and includes the following: Medical, vision, dental, life, and long-term disability benefits Paid time off. Leave Benefits Paid Holidays 401k and Profit-Sharing plans Bonus Hybrid work model focusing on work/life balance. Paid Transportation for onsite work. EEOC Statement: Keller Rohrback is committed to promoting and preserving a firm culture of diversity, equity, and inclusion (DEI) and to attracting, retaining, developing, and promoting the most qualified employees without regard to age, race, ethnicity, gender identity, nationality, sexual orientation, disability, veteran status, life experiences, and other characteristics that make each one of us unique. At Keller Rohrback, we believe that a diverse workforce provides greater support for our staff and attorneys, leads to better teams, enhances creativity, and better serves our clients and community.   Please submit your cover letter and resume by email to careers@kellerrohrback.com. No phone calls, please. For more information about Keller Rohrback, please visit www.kellerrohrback.com Thu, 07 May 2026 17:37:20 -0400