Position Overview: Under minimal supervision, performs as a senior level technical contributor in multiple phases of system development and design with increasing business systems knowledge in a client server environment to include hardware platforms, operating systems, server services, and network dependencies. Provides 3rd level support for client/server OS. Independently researches and resolves complex technical problems. Manages a time and action calendar and the quality of deliverables. Serve as primary system support for multiple moderately complex information systems. Perform other duties as assigned.
Must have Technical Skills:
5-7 years of experience with Microsoft Operating Systems
5-7 years of experience with Microsoft Exchange
5-7 years of experience with LAN/WAN/Cloud network technologies
5-7 years’ experience in a 2/3 tier client server application environment
Strong experience with Identity Management
Strong experience with IT security concepts, vulnerability assessment, and remediation
Strong experience with Domain Name management technologies (AD/DNS)
Strong experience with multiple scripting technologies with a focus on automation
Strong experience managing systems running on a VMware Infrastructure
Experience with Azure and managing systems in the cloud
Familiar with Linux
Familiar with container technologies
Sets roadmaps and develops plans for existing and new technologies
Evaluates and tests hardware, OS, applications and makes recommendations on new/upgrades to hardware, OS, and applications.
Continually seek ways to automate redundant functions to improve the quality and efficiencies of tasks
Acts as technical lead on projects.
Documents standards, architecture, implementation procedures, and troubleshooting
When assuming the technical lead role, manages day-to-day project-related activities for projects. Produces, drives, and manages project schedules, status, resources, deliverables, issues, risk, and timelines throughout the project with input from the team. Conducts post-phase evaluations and communicates “lessons learned” and best practices to management
Submits required wiring/cabling requests, maintenance, and hardware and software installations
Acts as a contact point for vendors during installation, rearrangement and/or removal of equipment
Spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment-based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response.
Keeps management well informed on a timely basis of progress, status, and concerns for each assignment
Effectively communicates ideas and information to peers, management, and customers
Responsible for training, mentoring, directing, and validating the work of less experienced/knowledgeable team members
Williams Mullen is a regional, full-service law firm with approximately 240 attorneys in offices across North Carolina, South Carolina, Virginia and Washington, D.C. Since our firm began in 1909, our goal has been to provide business and legal solutions to help our clients’ businesses thrive.
While we excel within our mid-Atlantic footprint, our clients find that they increasingly come to us for their legal needs across the United States and internationally. They tell us they appreciate our Am Law 200 big firm capabilities and experience without the big firm rates.
Our clients have peace of mind knowing we are responsive and act with a sense of urgency in today’s fast-moving business environment. We are committed to being clear, concise and transparent in our communications. We believe in being fair in the delivery of our services from pricing to scope of work to billing practices. And lastly, we make sure that we bring a team together that is excited to understand you and your business. This is our pledge to all clients.
At Williams Mullen, we don’t have offices located around the world, but we proudly offer the same quality of work that, combined with consistently excell...ent client service, creates a better value for our clients.
Together, we work each day on Finding Yes®.